If you reply to Elizabeth, please reply all. I am also interested in hearing what you have to say!
Thank you. Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org On Fri, Jun 25, 2021 at 9:08 AM Thomsen, Elizabeth via Evergreen-general < evergreen-general@list.evergreen-ils.org> wrote: > We're interested in learning more about how libraries are using the > Privacy Waiver > <https://docs.evergreen-ils.org/eg/docs/latest/admin/patron_registration.html#_privacy_waiver> > feature. This gives patrons a way to grant permission to one or more > people to place holds, pickup holds, view borrowing history, or check out > items on their account. Patrons can add and edit this information in the > OPAC, and staff can add and edit this in the Patron editor. (See > screenshots.) > > This feature doesn't actually control any circulation functions or link > patron records together, it's really just an online permission slip, but > this is a big step up from how we have handled these situations in the > past, using notes, etc. We turned this on shortly before the libraries > closed, and now that they are open again, library staff have questions. > > - *Pickup holds *-- This is the most straightforward situation, and > means that John has permission to pick up Mary's holds, and check them out > on Mary's card. Do libraries ask John for any identification? Do > libraries have situations where John wants to check out Mary's holds on his > own card? How do they handle this? > - *Checkout items* -- This gives John permission to checkout items > that were not on hold. Are there any issues here with him actually > presenting Mary's card or having staff look up Mary's card, or > identification issues? > - *Place holds* -- This allows John to make staff-placed holds on > Mary's account > - *View borrowing history* -- Can staff even view Mary's borrowing > history, assuming she has that turned on? All the other features refer to > transactions with staff, and this "viewing" option doesn't seem to fit > here. For active patrons, viewing history tends to be very unwieldy to > work with. Or is this meant to imply that he can log into Mary's account, > in which case he could view her checkout history and place holds, but would > also have access to editing all her information and preferences, which > depending on the circumstances, may or may not be a good thing. > > This isn't the kind of feature you can actually test on the system, we're > really just looking for help explaining these options to patrons and > circulation staff. > > Thanks in advance! > > -- > Elizabeth B. Thomsen > Member Services Manager > NOBLE: North of Boston Library Exchange > Danvers, Mass. > www.noblenet.org > _______________________________________________ > Evergreen-general mailing list > Evergreen-general@list.evergreen-ils.org > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >
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