Hi Diane, This notice would only trigger if the hold was canceled because the expire time passed. So the way to test it would be to set the expire time (note that this is different from shelf expire time, there is another action trigger template for that) on your hold to today and see if the notice generates when your daily notices run.
Hope that helps, Jessica On Fri, Dec 17, 2021 at 11:00 AM Diane Disbro via Evergreen-general < evergreen-general@list.evergreen-ils.org> wrote: > Good morning - > > This is what I created: > > [image: image.png] > [image: image.png] > > I canceled a hold for myself with cancel cause Hold Shelf Expired but I > didn't receive an email. Is something wrong? > > Thank you! > > Diane Disbro > Pronouns: she/her > Circulation Coordinator > Scenic Regional Library > 251 Union Plaza Drive > Union, MO 63084 > (636) 583-0652 ext 110 > ddis...@scenicregional.org > > > > On Thu, Dec 16, 2021 at 2:25 PM Mike Rylander <mrylan...@gmail.com> wrote: > >> Hi Diane and Debbie, >> >> I think you'll want the SendEmail reactor, and a template that will >> generate an email similar to other SendEmail A/T event definitions. >> There is a stock A/T event definition with an ID of 53 that implements >> this that may exist and be disabled, and if so, you can clone it and >> adjust as needed. >> >> HTH, >> >> -- >> Mike Rylander >> Research and Development Manager >> Equinox Open Library Initiative >> 1-877-OPEN-ILS (673-6457) >> work: mi...@equinoxoli.org >> personal: mrylan...@gmail.com >> https://equinoxOLI.org >> >> On Thu, Dec 16, 2021 at 11:58 AM Deborah Luchenbill via >> Evergreen-general <evergreen-general@list.evergreen-ils.org> wrote: >> > >> > Hi Diane, >> > >> > The official documentation for setting up notifications and action >> triggers is here: >> > >> https://docs.evergreen-ils.org/eg/docs/latest/admin/actiontriggers.html#_creating_action_triggers >> > >> > There may be other ways to do it, too, but I believe you would want to >> use the Hook "hold_request.cancel.expire_holds_shelf," Reactor "NOOP_True," >> and Validator "HoldIsCancelled." >> > >> > One thing you could also do to make it easier is cloning an >> already-existing notification for something similar and just make the >> relevant changes for your new notifications. >> > >> > Best, >> > Debbie >> > >> > Debbie Luchenbill >> > Associate Director, Open Source Initiatives >> > MOBIUS >> > 2511 Broadway Bluffs, Ste. 101 >> > Columbia, MO 65201 >> > deb...@mobiusconsortium.org >> > 573-234-4914 >> > https://mobiusconsortium.org >> > Evergreen Help Desk: h...@mobiusconsortium.org / 877-312-3517 >> > Pronouns: She/Her/Hers >> > >> > >> > On Thu, Dec 16, 2021 at 10:25 AM Diane Disbro via Evergreen-general < >> evergreen-general@list.evergreen-ils.org> wrote: >> >> >> >> Good morning - >> >> >> >> Can someone direct me to the instructions for setting up Hold >> Cancelled (Shelf-Expired) Notifications? I saw this feature discussed on >> the Evergreen International listserv but don't know how to set it up in >> Local Admin. >> >> >> >> Thank you. >> >> >> >> Diane Disbro >> >> Pronouns: she/her >> >> Circulation Coordinator >> >> Scenic Regional Library >> >> 251 Union Plaza Drive >> >> Union, MO 63084 >> >> (636) 583-0652 ext 110 >> >> ddis...@scenicregional.org >> >> >> >> _______________________________________________ >> >> Evergreen-general mailing list >> >> Evergreen-general@list.evergreen-ils.org >> >> >> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >> > >> > _______________________________________________ >> > Evergreen-general mailing list >> > Evergreen-general@list.evergreen-ils.org >> > >> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >> > _______________________________________________ > Evergreen-general mailing list > Evergreen-general@list.evergreen-ils.org > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general > -- Jessica Woolford Evergreen Systems Manager Bibliomation, Inc. 24 Wooster Ave. Waterbury, CT 06708 203-577-4070 ext. 105
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