There is a current bug that if an item is marked Claims Returned and then is checked out to a patron without first being checked in, it gets stuck in special circulations, so that may have been the case here: https://bugs.launchpad.net/evergreen/+bug/2015886.
On Mon, Jun 12, 2023 at 12:18 PM Diane Disbro via Evergreen-general < evergreen-general@list.evergreen-ils.org> wrote: > There are no bills to void. We tried marking it Lost to create a bill that > could be voided to remove the item from Other/SpecCirc. No bill was > created. The current status of the item is both In Transit to the lending > library and Checkedout in the patron's Other/SpecCirc. > > The library where this happened is going to submit a helpdesk ticket to > Equinox. > > I am going to search for existing bugs! > > Diane Disbro > Pronouns: she/her > Circulation and Special Projects Coordinator > Scenic Regional Library > 251 Union Plaza Drive > Union, MO 63084 > (636) 583-0652 ext 110 > ddis...@scenicregional.org > > > > On Mon, Jun 12, 2023 at 11:12 AM Elaine Hardy via Evergreen-general < > evergreen-general@list.evergreen-ils.org> wrote: > >> Terran explained it much better than I did! >> >> J. Elaine Hardy, PINES and Collaborative Projects Manager >> ------------------------------ >> >> Georgia Public Library Service >> >> 2872 Woodcock Blvd., Suite 250 | Atlanta, GA 30341 >> >> (404) 235-7128 | eha...@georgialibraries.org >> >> (404) 548-4241 | Cell >> >> <https://www.facebook.com/georgialibraries> >> <https://www.twitter.com/georgialibs> >> <https://www.instagram.com/georgialibraries/> >> >> Join our email list <http://georgialibraries.org/subscription> for >> stories of Georgia libraries making an impact in our communities. >> >> >> It does not do to leave a live dragon out of your calculations, if you >> live near him. *— J.R.R. Tolkien* >> >> >> >> On Mon, Jun 12, 2023 at 12:10 PM Elaine Hardy < >> eha...@georgialibraries.org> wrote: >> >>> PINES policy is to limit claims returned on patron's account to five >>> at one time, which is why they aren't automatically removed from the count >>> and >>> must be manually deleted. >>> >>> >>> J. Elaine Hardy, PINES and Collaborative Projects Manager >>> ------------------------------ >>> >>> Georgia Public Library Service >>> >>> 2872 Woodcock Blvd., Suite 250 | Atlanta, GA 30341 >>> >>> (404) 235-7128 | eha...@georgialibraries.org >>> >>> (404) 548-4241 | Cell >>> >>> <https://www.facebook.com/georgialibraries> >>> <https://www.twitter.com/georgialibs> >>> <https://www.instagram.com/georgialibraries/> >>> >>> Join our email list <http://georgialibraries.org/subscription> for >>> stories of Georgia libraries making an impact in our communities. >>> >>> >>> It does not do to leave a live dragon out of your calculations, if you >>> live near him. *— J.R.R. Tolkien* >>> >>> >>> >>> On Mon, Jun 12, 2023 at 11:44 AM Terri Moser via Evergreen-general < >>> evergreen-general@list.evergreen-ils.org> wrote: >>> >>>> Diane If there are no bills attached to the item, then you can edit >>>> the number of claims return in the patron account*-if *you have the Circ1, >>>> LibraryManager, or LocalAdmin permissions. >>>> But the system does not automatically remove that number in the patron >>>> count- which is dumb. >>>> Terri Moser >>>> Circulation Supervisor >>>> Neosho Newton County Library >>>> "Never let a problem to be solved become more important >>>> than a person to be loved." >>>> -Thomas S. Monson >>>> >>>> >>>> On Mon, Jun 12, 2023 at 10:10 AM < >>>> evergreen-general-requ...@list.evergreen-ils.org> wrote: >>>> >>>>> Send Evergreen-general mailing list submissions to >>>>> evergreen-general@list.evergreen-ils.org >>>>> >>>>> To subscribe or unsubscribe via the World Wide Web, visit >>>>> >>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>>> >>>>> or, via email, send a message with subject or body 'help' to >>>>> evergreen-general-requ...@list.evergreen-ils.org >>>>> >>>>> You can reach the person managing the list at >>>>> evergreen-general-ow...@list.evergreen-ils.org >>>>> >>>>> When replying, please edit your Subject line so it is more specific >>>>> than "Re: Contents of Evergreen-general digest..." >>>>> >>>>> >>>>> Today's Topics: >>>>> >>>>> 1. claims returned (Diane Disbro) >>>>> 2. Reminder: Conference Planning Committee Meeting June 20 >>>>> (Gina Monti) >>>>> 3. Developer meeting reminder: June 13th at 3pm Eastern, 12 >>>>> Pacific (Blake Graham-Henderson) >>>>> 4. Re: Voluntary Product Accessibility Template (VPAT) >>>>> (Galen Charlton) >>>>> >>>>> >>>>> ---------------------------------------------------------------------- >>>>> >>>>> Message: 1 >>>>> Date: Mon, 12 Jun 2023 09:06:43 -0500 >>>>> From: Diane Disbro <ddis...@scenicregional.org> >>>>> To: Evergreen Discussion Group >>>>> <evergreen-general@list.evergreen-ils.org> >>>>> Subject: [Evergreen-general] claims returned >>>>> Message-ID: >>>>> <CAKX9=acEK0Y8kYu1LYpdUUv=1bSaYiZiBwwY0h0jEcN7gYw= >>>>> 4...@mail.gmail.com> >>>>> Content-Type: text/plain; charset="utf-8" >>>>> >>>>> Good morning - >>>>> >>>>> A staff member at a Missouri Evergreen library marked an item Claims >>>>> Returned. The item was later checked in. Is there any way to remove it >>>>> from >>>>> the patron's Other/Special Circulations? We tried everything that we >>>>> can >>>>> think of. >>>>> >>>>> Thanks for any advice you can give. >>>>> >>>>> Diane Disbro >>>>> Pronouns: she/her >>>>> Circulation and Special Projects Coordinator >>>>> Scenic Regional Library >>>>> 251 Union Plaza Drive >>>>> Union, MO 63084 >>>>> (636) 583-0652 ext 110 >>>>> ddis...@scenicregional.org >>>>> -------------- next part -------------- >>>>> An HTML attachment was scrubbed... >>>>> URL: < >>>>> http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20230612/dda1e3b7/attachment-0001.htm >>>>> > >>>>> >>>>> ------------------------------ >>>>> >>>>> Message: 2 >>>>> Date: Mon, 12 Jun 2023 10:08:28 -0400 >>>>> From: Gina Monti <gmo...@biblio.org> >>>>> To: Evergreen Discussion Group >>>>> <evergreen-general@list.evergreen-ils.org> >>>>> Subject: [Evergreen-general] Reminder: Conference Planning Committee >>>>> Meeting June 20 >>>>> Message-ID: >>>>> <CA+1F0mh5OV23JLK_Spheyp8Gp= >>>>> nfs3tc39j7ogyqqdfxee2...@mail.gmail.com> >>>>> Content-Type: text/plain; charset="utf-8" >>>>> >>>>> Hello All! >>>>> >>>>> This is a reminder that the 2024 EG Conference Planning Committee will >>>>> be >>>>> having our first meeting Tuesday, June 20 12pm Central/1pm Eastern. >>>>> >>>>> If you would like to attend, please send me a reply off list! Thank >>>>> you! >>>>> >>>>> -- >>>>> Gina Monti >>>>> Evergreen Systems Specialist >>>>> Bibliomation, Inc. >>>>> (203) 577-4070 ext. 109 >>>>> -------------- next part -------------- >>>>> An HTML attachment was scrubbed... >>>>> URL: < >>>>> http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20230612/cadbf9d9/attachment-0001.htm >>>>> > >>>>> >>>>> ------------------------------ >>>>> >>>>> Message: 3 >>>>> Date: Mon, 12 Jun 2023 09:39:21 -0500 >>>>> From: Blake Graham-Henderson <bl...@mobiusconsortium.org> >>>>> To: Evergreen Development Discussion List >>>>> <evergreen-...@list.evergreen-ils.org>, Evergreen Discussion >>>>> Group >>>>> <evergreen-general@list.evergreen-ils.org>, eg-newdevs >>>>> <eg-newd...@list.evergreen-ils.org> >>>>> Subject: [Evergreen-general] Developer meeting reminder: June 13th at >>>>> 3pm Eastern, 12 Pacific >>>>> Message-ID: >>>>> <ca34cc04-aee7-4692-8b24-59a101e66...@mobiusconsortium.org> >>>>> Content-Type: text/plain; charset=UTF-8; format=flowed >>>>> >>>>> All, >>>>> >>>>> A friendly reminder that we'll have our Evergreen dev meeting in IRC >>>>> tomorrow, June 13th at 3pm Eastern, 12 Pacific. >>>>> >>>>> Agenda: >>>>> https://wiki.evergreen-ils.org/doku.php?id=dev:meetings:2023-06-13 >>>>> >>>>> -- >>>>> -Blake- >>>>> Conducting Magic >>>>> Will consume any data format >>>>> MOBIUS >>>>> >>>>> >>>>> >>>>> ------------------------------ >>>>> >>>>> Message: 4 >>>>> Date: Mon, 12 Jun 2023 11:09:54 -0400 >>>>> From: Galen Charlton <g...@equinoxoli.org> >>>>> To: Evergreen Discussion Group >>>>> <evergreen-general@list.evergreen-ils.org> >>>>> Subject: Re: [Evergreen-general] Voluntary Product Accessibility >>>>> Template (VPAT) >>>>> Message-ID: >>>>> < >>>>> caplnt65u6pwb2jjgnxbou+_twiv96osgbnsvhtr-gp8y5l1...@mail.gmail.com> >>>>> Content-Type: text/plain; charset="utf-8" >>>>> >>>>> Hi, >>>>> >>>>> VPATs are on the agenda ( >>>>> >>>>> https://wiki.evergreen-ils.org/doku.php?id=governance:minutes:2023-06-15 >>>>> ) >>>>> of the TEP board meeting this Thursday, especially given the potential >>>>> expense. >>>>> >>>>> While there is no requirement that Accessibility Conformance Reports or >>>>> ACRs (to use the more correct term; a VPAT is just a template for an >>>>> ACR) >>>>> be created by third parties, I am of the opinion that at least >>>>> initially >>>>> we're best off getting an evaluation from a person or entity that >>>>> already >>>>> has experience doing them rather than trying a roll-our-own approach. >>>>> That >>>>> could mean a paid contract, but it could also mean working with an >>>>> in-house >>>>> accessibility shop that may be available to a community member and is >>>>> willing to donate their time. >>>>> >>>>> Regards, >>>>> >>>>> Galen >>>>> >>>>> On Sun, Jun 11, 2023 at 9:58?AM Jane Sandberg via Evergreen-general < >>>>> evergreen-general@list.evergreen-ils.org> wrote: >>>>> >>>>> > I agree with Benjamin's overview 100%. Also, I do think that a >>>>> formal >>>>> > VPAT would be a helpful thing for the community to have -- it's an >>>>> industry >>>>> > standard for sure. This has come up in other open source communities >>>>> > I'm in as well. >>>>> > >>>>> > I'd gladly participate in a group, or convene one, to create a VPAT >>>>> and >>>>> > document the process so that it is repeatable. Another approach >>>>> would be >>>>> > to contract out to a respected accessibility vendor for a VPAT -- I >>>>> think >>>>> > this could be valuable to get additional expertise from outside the >>>>> > community, especially if we could repeat this process on a regular >>>>> basis >>>>> > (for example, every other feature release). >>>>> > >>>>> > El s?b, 10 jun 2023 a la(s) 12:24, Benjamin Kalish via >>>>> Evergreen-general ( >>>>> > evergreen-general@list.evergreen-ils.org) escribi?: >>>>> > >>>>> >> It's several years out of date, but it looks like the Georgia >>>>> Center for >>>>> >> Inclusive Design and Innovation did an Accessibility Evaluation >>>>> >> < >>>>> https://wiki.evergreen-ils.org/lib/exe/fetch.php?media=accessibility:evergreen_evaluation_report.pdf >>>>> > >>>>> >> of Evergreen in June 2019. >>>>> >> >>>>> >> Accessibility has not always been a focus in the community but has >>>>> been >>>>> >> getting a lot more love lately and I know some of the problems >>>>> identified >>>>> >> in that report have been fixed while others remain. >>>>> >> >>>>> >> I'm hoping someone else will chime in if there are more current >>>>> resources >>>>> >> we can point you towards. >>>>> >> >>>>> >> Benjamin Kalish >>>>> >> Cataloger / Technology Librarian >>>>> >> Forbes Library Technical Services >>>>> >> >>>>> >> bkal...@forbeslibrary.org >>>>> >> 413-587-1011 >>>>> >> >>>>> >> Support Forbes Library: >>>>> >> >>>>> >> - Consider giving a gift >>>>> >> <https://forbeslibrary.org/giving/donate-online/> to Forbes >>>>> Library >>>>> >> - Vote for the Friends of Forbes in the Florence Bank Community >>>>> Grant >>>>> >> Program <https://www.florencebank.com/vote>. >>>>> >> - Join the Friends of Forbes today >>>>> >> <https://forbeslibrary.org/friends/>! >>>>> >> >>>>> >> Currently reading: *Divergence *by C. J. Cherryh >>>>> >> Just Finished: *Word Nerd: Dispatches from the Games, Grammar, and >>>>> Geek >>>>> >> Underground by John D. Williams* >>>>> >> >>>>> >> For information about accessibility at the library, please see: >>>>> >> http://forbeslibrary.org/accessibility/ >>>>> >> >>>>> >> >>>>> >> On Tue, Jun 6, 2023 at 8:36?AM PYF HTMLCSS via Evergreen-general < >>>>> >> evergreen-general@list.evergreen-ils.org> wrote: >>>>> >> >>>>> >>> Hi There, >>>>> >>> >>>>> >>> I am looking to get evergreen installed in our organization but >>>>> our IT >>>>> >>> department requires a VPAT. I was wondering if Evergreen has one? >>>>> >>> >>>>> >>> Thanks, >>>>> >>> >>>>> >>> - Phil >>>>> >>> _______________________________________________ >>>>> >>> Evergreen-general mailing list >>>>> >>> Evergreen-general@list.evergreen-ils.org >>>>> >>> >>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>>> >>> >>>>> >> _______________________________________________ >>>>> >> Evergreen-general mailing list >>>>> >> Evergreen-general@list.evergreen-ils.org >>>>> >> >>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>>> >> >>>>> > _______________________________________________ >>>>> > Evergreen-general mailing list >>>>> > Evergreen-general@list.evergreen-ils.org >>>>> > >>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>>> > >>>>> >>>>> >>>>> -- >>>>> Galen Charlton >>>>> Implementation and IT Manager >>>>> Equinox Open Library Initiative >>>>> g...@equinoxoli.org >>>>> https://www.equinoxOLI.org >>>>> phone: 877-OPEN-ILS (673-6457) >>>>> direct: 770-709-5581 >>>>> <http://evergreen-ils.org> >>>>> -------------- next part -------------- >>>>> An HTML attachment was scrubbed... >>>>> URL: < >>>>> http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20230612/3c417a0b/attachment.htm >>>>> > >>>>> >>>>> ------------------------------ >>>>> >>>>> Subject: Digest Footer >>>>> >>>>> _______________________________________________ >>>>> Evergreen-general mailing list >>>>> Evergreen-general@list.evergreen-ils.org >>>>> >>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>>> >>>>> >>>>> ------------------------------ >>>>> >>>>> End of Evergreen-general Digest, Vol 35, Issue 22 >>>>> ************************************************* >>>>> >>>> _______________________________________________ >>>> Evergreen-general mailing list >>>> Evergreen-general@list.evergreen-ils.org >>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>> >>> _______________________________________________ >> Evergreen-general mailing list >> Evergreen-general@list.evergreen-ils.org >> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >> > _______________________________________________ > Evergreen-general mailing list > Evergreen-general@list.evergreen-ils.org > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general > -- Susan Morrison, PINES Operations Analyst ------------------------------ Georgia Public Library Service | University System of Georgia 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 (404) 235-7142 | smorri...@georgialibraries.org <https://www.facebook.com/georgialibraries> <https://www.twitter.com/georgialibs> <https://www.instagram.com/georgialibraries/> Join our email list <http://georgialibraries.org/subscription> for stories of Georgia libraries making an impact in our communities.
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