Coult this bug be what they are seeing? #2001702 3.10 - Cannot add call numbers or items from item status <https://bugs.launchpad.net/evergreen/+bug/2001702>
This would be starting from Item Status and choosing those Add... options from the Actions menu. -- Michele M. Morgan, Systems Support Specialist North of Boston Library Exchange, Danvers Massachusetts mmor...@noblenet.org On Fri, Jul 7, 2023 at 3:27 PM Szwagiel, Will via Evergreen-general < evergreen-general@list.evergreen-ils.org> wrote: > Good afternoon, > > > > We have been contacted by a member library where two of their staff > members are unable to use the Add Items and Add Call Numbers and Items > options in the Holdings View. They do not receive any kind of error > message or notice. Simply nothing happens when they click on them. They > have all of the necessary permissions and all of the appropriate working > locations checked. They are, however, still able to use the Add Holdings > button to perform their cataloging duties. > > > > I suggested they try clearing their cache, but this did not resolve the > issue. I cannot recreate the issue myself. Has anyone encountered an > issue like this before? I think the most important thing is that they are > still able to perform their duties using the Add Holdings button, so at > least they can continue working in the meantime, but I still wanted to see > if anyone else might have an idea of how to resolve this issue. > > > > Thank you. > > > > *William C. Szwagiel* > > NC Cardinal Project Manager > > State Library of North Carolina > > william.szwag...@ncdcr.gov | 919.814.6721 > > https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal > > 109 East Jones Street | 4640 Mail Service Center > > Raleigh, North Carolina 27699-4600 > > The State Library is part of the NC Department of Natural & Cultural > Resources. > > *Email correspondence to and from this address is subject to the North > Carolina Public Records Law and may be disclosed to third parties.* > > > _______________________________________________ > Evergreen-general mailing list > Evergreen-general@list.evergreen-ils.org > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >
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