On Fri, 2005-08-05 at 12:32 -0400, Rodney Dawes wrote: > The tests were actually to create a new mail. "Send this file to person > [EMAIL PROTECTED]". People would click on Send/Receive thinking that was how > you "sent mail" to people. They were expecting the composer window to > pop up, so that they could send mail.
Then this means the user inspected all the buttons on the toolbar, skipped past [New] (understandably, it's far too generic), and went for the next most likely thing. It sounds like we're blaming [Send / Receive] for [New]'s failing. I'm with Calum, this whole issue is mistargeted, and the Human Interfaces group should focus on why [New] isn't working. (BTW, an alternate name for [Send / Receive] would be [Transfer Mail]. However, no matter what you call it, the usability problem will still remain, as [New]'s functionality is not obvious.) Ray _______________________________________________ evolution-hackers maillist - evolution-hackers@lists.ximian.com http://lists.ximian.com/mailman/listinfo/evolution-hackers