I am happy to see the lively conversation. And sorry if I touched a sensitive topic and triggered some not so empathetic answers . Yes, the Contents link from Evolution Help is great and exemplary. I agree with Ralf that a lot of other apps don't provide this helpful support. With my questions I just tried to think how to make it easier for non- IT guys and the people Ralf mentioned to find help. Personally I don't have a problem to find the help I need (otherwise I would not be subscribed to the list ;) ) and I have used Evolution for more than a decade. I am still a happy user and still try to promote it as I like it. That is why I am trying to find out why the question regarding the mentioned problem did not find its way to this mailing list but was rather sitting idle in a general forum for a year. For IT professional there a lot of things that seem to be logic but different professionals don't have the same knowledge and have different approaches & ways to find help because they might be ignorant or had different experiences (like Ralf mentioned). And I understand it is sometimes difficult to be patient when you get the same query over and over again and you have a great Help page. I was just wondering about the search results and the missing result about the Evolution mailing list. But you pointed out the difficulty about that and I agree with what was written regarding that (Pete & André). Therefore I hope more people will just simply find the most logic and helpful way: Evolution -> Help -> Contents -> Tracking down Problems: "How to get hel p"
Cheers, Dan -----Original Message----- From: Adam Tauno Williams <awill...@whitemice.org> Reply-To: awill...@whitemice.org To: evolution-list@gnome.org Subject: Re: [Evolution] Evolution discussion (Ubuntu) - Search results Date: Wed, 16 Dec 2020 10:00:36 -0500 Mailer: Evolution 3.34.4 On Wed, 2020-12-16 at 14:15 +0100, theapple...@differentmail.com wrote: > The Help GNOME article is helpful but has not solved the problem and > toget from there to the Evolution mailing list is too long or that > obvious for most people, especially newbies. > Is there a way to bring the Evolution mailing into the search > results? Evolution -> Help -> Contents -> Tracking down Problems: "How to get help" I do not mean to be dismissive, but I've been in IT for 30 years. You|We|Us can't make it any easier than that. The habit of starting at a search engine is a terrible one; those users will waste their time plunging rabbit holes. :( RTFM is in the long run, truly, the best and kindest thing you can say to a user. > Even when it is not clicked on much as it is a mailing list ... > I hope even newbies will be able to find this great and helpful > mailing list. _______________________________________________ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
