>what's a CRM? Customer Relationship Management
Usually means an integration of Accounting/Contact/Sales information in some type of unified front end. Also usually with an emphasis on tracking customer interations - when they were call, by whom, about what, archiving of documents sent/recieved, etc.... Basically a focused use of Groupware type technology. >> I'm trying to migrate to Linux (RH9) from Windoze/Outhouse, and have >> been mostly successful, with one exception. Outhouse has the ability to >> coordinate calendar, task and contacts, as well as capture activities >> specific to a contact in that contact's record. These two things >> allow(ed!) me to use Outhouse as a CRM platform, without going to the >> hassle of using both a PIM, like Outhouse, and a CRM like Act! or >> Goldmine. I suggest you look at OpenGroupware, which can do quite a bit of this. http://www.opengroupware.org Integration with Evolution is under developement and sort-of-almost working. :) I've also got the beginning of a presentation on OpenGroupware at - ftp://ftp.kalamazoolinux.org/pub/pdf/ogo-2003.pdf >> I'm trying to figure out how I can do the same thing in Evolution, or if >> I can't, is there anther PIM/CRM platform that I can use on my RH9 >> laptop that would allow me to do so? See above. _______________________________________________ evolution maillist - [EMAIL PROTECTED] http://lists.ximian.com/mailman/listinfo/evolution
