Hi Friends, I am in process of designing a SLA tracker for my process. I have SLA for each report for e.g. A report should be published on Mon, Wed, Fri every week. B Report should be published daily. C report should be published by 21st of every month and so on. Can anyone forward me a format or design of such SLA tracker if you have it ready. It will be really helpful for me as I am doing this for first time...
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