Dear All,

Thanks for reply..

MY question is
when I use the Dynamic Range then output of Avg Response time is coming but
it is not applicable to Resolution.

Why this happen ..?
Please explain ....



Regards,
Prafull Jadhav
9920553518


On 12 March 2014 17:58, Arvind mishra <arvind44mis...@gmail.com> wrote:

> Dear Prafull  plz find sheet with Sumproduct.
>
> On 3/12/14, Prafull Jadhav <prafulltjad...@gmail.com> wrote:
> > Dear All,
> > Good Evening ,
> >
> > 1)I am not able to calculate the Average Resolution time with the help of
> > Sumproduct formula. I got the same with help of Sumif formula but output
> is
> > differ from pivot table.
> >
> > 2)Avg Response time is calculated by using sumproduct formula but it not
> > working for Avg Resolution time.
> >
> > Kindly help me .
> >
> >
> > Regards,
> > Prafull Jadhav
> > 9920553518
> >
> > --
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