*Sharepoint Admin*

*Sunnyvale, CA*

*6+ months (will extend)*



The Enterprise Tools team provides a common platform for internal eCommerce
project teams to collaborate, tools for executive decision-making, and a
common place to share information and interact. Our team is looking for a
systems analyst to assist users of the following applications: JIRA,
Confluence. Users include product managers, software engineers, QA
engineers, project managers, and marketing and business users working
together on agile teams to build and support the eCommerce sites.  We are
looking for a Sharepoint and JIRA Admin to help us manage our tools.



*Primary Responsibilities include:*

Sharepoint Administration

Installation, Upgrades, User profiles, Search configuration, permissions,
Sharepoint Patching, Site Configuration and creation.

IIS Administration and Certificate updates

Windows System Administration and Troubleshooting

DNS

Monitoring and Troubleshooting, Vulnerability Management/Resolution

MS SQL Administration of locally hosted databases

Patching Coordination of Windows Systems

Work closely with CorpIT team to implement solutions and high availability.

MS SQL Server Coordination with DBA Managed databases, Backup coordination
with Storage team

3rd level support for user questions and requests for assistance with JIRA
and Confluence Requests include access, permissions, answering how-to
questions, setting up new teams, and how to write queries and dashboards.

Management of team support ticket queue and SLA tracking

Onboarding new teams: creating JIRA projects, Confluence spaces

Creation and maintenance of how-to information for users

Configuration of permissions, fields/workflows/screens, templates

CSV Imports for JIRA

Groovy Scripting / Script Runner in JIRA

Mail handler requests

Application testing of plugins and upgrades

Coordination of UAT with users for plugins/upgrades

Work with users to understand their requirements, find solutions with
existing configurations/plugins and communicate the requirements to the
JIRA Product Owner

JIRA Administration



*Additional  Preferred Qualifications*

2 years application support experience in Sharepoint, JIRA and Confluence

JIRA, Confluence, from a user perspective, or other web applications with
ability to learn our applications quickly

Knowledge of software development lifecycle or agile product development •
Excellent communication skills (written and verbal)

Basic SQL queries (Oracle or SQL Server)

Working knowledge of Linux and Windows

Ability to analyze and monitor application / server logs

Shell scripting, Powershell Scripting

Understanding of Cloud and Infrastructure concepts


Thanks & Regards

Mounika

recrui...@nityainc.com/nitya.recruit...@gmail.com

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