Ex55 sp4, 25GB private, 45GB public with a large public folder structure
containing custom application data with two copies of  everything (one user
changeable, one RO) - however the single instance storage counter is at 3.5,
while I expected something below 2. Disk was running low.

Last week I performed a large archival (basically a scripted selective copy
to pst and delete original of old items), for about 25GB worth of PSTs.

Then I lowered the Public Information store - Deleted Item retention time to
1 day. After some days (and full backups done) the 1221 event did not log
any new free space in the public store.

Caught by doubt (do you need to stop the store in order to activate the
Deleted Item retention time change ? I thought not) I tried to stop the
Information Store service. After about 10 hours of "service stopping" I
killed store.exe and restarted, it logged recovery, replayed 1 single log
file, appareantly everything ok.

A couple of hours later the server hiccuped (every client freezed for about
two minutes, then continued normaly) and logged at first

MSExchangeIs Public 1125
An error occurred.
Function name or description of problem: EcCategorizeMessage
Error: 0x8004010f 

and 20 minutes later

MSExchangeIs Public 1163 
The set of change keys in folder 4-451D18 were automatically repaired. 

The only reference I found in technet for EcCategorizeMessage is MKBA 192053
which does not apply (no Dr Watson, sp4 applied while the fix for that is
included in sp2). I didn't find any reference to event 1163. Investigation
turned up no problem. How to discover which folder is 4-451D18 ?

Next day, space is still not freeing up. As a test I located the 10 PFs with
the biggest "Public Folder Resources" - "Deleted Items K", and emptied those
from outlook. Space freed shot up to about 2G after some time (currently IS
Maintenance is running continously), however it won't go up further. On the
other hand the "MsExchange Public" - "Total Size of Recoverable Items"
performance counter signs up for about 7.8GB - better than nothing, but
still far less than the (at least) half of 25GB of PSTs.

How to proceed ? Im setting up another system where to restore the store for
a isinteg and eseutil /g check.

Could the space not freeing up be related to a db corruption issue (service
wouldn't stop...) ?

On the other hand there really could be some error in ou application, with
the whole stuff still present somewhere else not found (after all the SIS
counter was at 3.5, not 1.5>x>2 as expected), however in that case I'd
expected the 1221 event to not log exactly ~2GB worth of free space after
deleting the deleted items from outlook for some PF with a total of ~2GB
(accordingly to ex admin.exe).
I could code a script using outlook or cdo in order to walk the whole store
and log every mailitem.EntryID and folder where it occurs, in this way I
could discover where (if) there are >2 copies for lots of elements. Anybody
knows if the EntryIDs for duplicated copies of the same message are
comparable ? The CDO documentation of the message object .ID says you need
to use objSession.CompareID (for some million objects that would be a
gargantuan task), the outlook documentation won't say a word about that. If
it matters, about half of those objects are duplicated with a cdo event
script (oMsg.CopyTo()), the other half with a BCC on delivery.

Sensible thing would be calling PSS, but management won't do that currently
(internal problems).
Any idea ? Please ?

Heiko

-- 
-- PREVINET S.p.A. www.previnet.it
-- Heiko Herold [EMAIL PROTECTED]
-- +39-041-5907073 ph
-- +39-041-5907472 fax

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