>From my original post "I can ping all servers by name and IP".  The
hosts/lmhost files are empty. I am about to try RPCPing to see if it is
working, but I need to coordinate this with Exchange admin ...  Any more
ideas?  Thanks.


Damian Scoles
Senior Technical Analyst
MCSE, CCNP, CNA, A+


-----Original Message-----
From: Dumke, Jane [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, March 03, 2004 2:13 PM
To: Exchange Discussions
Subject: RE: Check Names - VERY long time to complete


I just went through the 2011A - Troubleshooting MS Exchange Server 2003
class and they gave us a flowchart to follow on issues like these (don't
know if this will be helpful or not):

Attempt to ping server by using host name.
Attempt to ping server by IP number.
If these don't match up or work check the local hosts/lmhosts file. Test
network route.

Jane Dumke 
Email Administrator
University of Wisconsin - Stevens Point 
<mailto:[EMAIL PROTECTED]> 
phone:(715)346-2463  fax:(715)346-4577 


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Scoles, Damian
Sent: Wednesday, March 03, 2004 7:05 AM
To: Exchange Discussions
Subject: RE: Check Names - VERY long time to complete

No.  Just a VPN tunnel over the internet between two firewalls.

-----Original Message-----
From: Aaron Brasslett [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, March 02, 2004 4:06 PM
To: Exchange Discussions
Subject: RE: Check Names - VERY long time to complete


Any NAT going on between the server and the client machine?

-----Original Message-----
From: Scoles, Damian [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, March 02, 2004 5:07 PM
To: Exchange Discussions
Subject: RE: Check Names - VERY long time to complete


OK.  I did find out an interesting piece of news.  The Exchange servers
were not listed in DNS.  I only assumed they were.... BTW this is for a
client so I don't have access to their DNS servers.  I installed a local
DNS server that does resolve the names just fine.  However, the Check
Name process still takes a lot of time. When we check the firewall logs
we see traffic on ports 135 and 1061 for about 20 or so seconds.  After
that the traffic stops until the 'check name' finally resolves the user
name.  Any idea what might be wrong?  Thanks.



Damian Scoles
Senior Technical Analyst
MCSE, CCNP, CNA, A+


-----Original Message-----
From: David, Andy [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, March 02, 2004 1:07 PM
To: Exchange Discussions
Subject: RE: Check Names - VERY long time to complete


My first thought with these is name resolution as well, but it may be
nothing more than your connection sux eggs. Can you check the fw logs
and see if anything is being dropped?


-----Original Message-----
From: Scoles, Damian [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, March 02, 2004 1:43 PM
To: Exchange Discussions
Subject: RE: Check Names - VERY long time to complete


Yes.  The DNS server it is getting from DHCP is correct and online.

-----Original Message-----
From: David, Andy [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, March 02, 2004 12:36 PM
To: Exchange Discussions
Subject: RE: Check Names - VERY long time to complete


Is the Outlook client pointing to a valid DNS server?


-----Original Message-----
From: Scoles, Damian [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, March 02, 2004 11:11 AM
To: Exchange Discussions
Subject: Check Names - VERY long time to complete


I have a user who is trying to add a new profile to a new laptop.  He
enters the user name and then hits the Check Name button.  It can take
as long as 45 minutes to complete this.  Here is the current setup:

Windows 2000
On NT 4.0 domain
DHCP - Workstation gets IP, WINS, DNS, default gateway, DNS suffix
Outlook 2000 User name is the same as the login name used for the
network


The user is behind a Nokia IP firewall with all ports open to the IPs
for the domain controllers, mail servers, and DNS/WINS servers. The
network connection is as follows - Linksys Fast Ethernet switch -->
Nokia firewall
--> Linksys DSL router --> WestTell Tech DSL modem --> Internet -->
--> Firewall LAN where DC, Mail, DNS and WINS servers are. There is a 
--> VPN tunnel
connecting the two networks.  We are able to join the machine to the
domain, but unable to get check names to resolve faster or Outlook to
connect.  I suspect name resolution or something configured incorrectly
on the LAN firewall, but I am unsure where to look.  I can ping all
servers by name and IP.  What am I missing? Thanks.




Damian Scoles
Senior Technical Analyst
MCSE, CCNP, CNA, A+

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