Post-SP3 rollup for E2k is supposed to fix this, if it is the same problem I have seen 
on some of our servers.  I have found that a reboot or two will give you temporary 
respite from the error and allow you to get a backup, but you will eventually get this 
logged again and your backups will fail.  

While Post sp3 rollup does fix this, it modifies the relationship between users and 
resource mailboxes in the name of enhanced security, which can be a pain to rectify.

/Gordon

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Stephen
Grant
Sent: Tuesday, March 30, 2004 8:35 AM
To: Exchange Discussions
Subject: ESE event ID 478


Hello,

Exchange 2000 / W2K server / Veritas BU Exec 9.1-Exchange

This morning I went to check on the progress of the Veritas Backup and got a nasty 
error message.

--------
Backup - \\FSNACORP\Microsoft Information Store\First Storage Group Access denied to 
database Mailbox Store (FSNACORP).
Database or database element is corrupt
--------

As instructed by the Veritas site I checked the Event viewer and found:

--------
Event ID:478 Source: ESE
Information Store (4004) The streaming page read from the file "D:\Program 
Files\Exchsrvr\mdbdata\priv1.stm" at offset 1267851264 (0x000000004b91e000) for 2445 
(0x0000098d) bytes failed verification due to a page checksum mismatch.  The expected 
checksum was 2928845483 (0xae92a2ab) and the actual checksum was 3806978948 
(0xe2e9e384).  The read operation will fail with error -613 (0xfffffd9b).  If this 
condition persists then please restore the database from a previous backup. 
--------

And the MS knowledgebase explains that I can either restore from a previous backup or 
run eseutil /p command, and then run the isinteg -fix command on the affected store.  
They give warnings that running the above may leave the store unstable.
I also have to try and figure out what caused the corruption, but I must say, that I 
never had any problems with E2K in 2 years, until I installed BU-Exec.  Coincidence?

The problem is, my last successful backup was Friday and I have been struggling with 
BU Exec since I've installed it so I don't really trust that backup as it is.

Any help would be greatly appreciated.

Thanks,

Stephen Grant 
IT/IM Officer 
Federal Superannuates National Association 
1052 St. Laurent Blvd. 
Ottawa, ON K1K 3B4 
tel: (613)745-2559 
fax: (613)745-5457
[EMAIL PROTECTED]
www.fsna.com

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