Please excuse the self serving nature of the following announcement. We're looking for some additional folks to join our team and I know there are some pretty bright folks on this list, so thought I'd see if anyone was interested in the following position. (We're also looking for a dev manager, developers and product managers in the event any of those sound interesting as well). Biggest downside is having to work with me (obviously), but I'll be on the road more in the next few months if that is any consolation. <g>
Customer Support Engineer MessageOne is seeking a candidate to join our team as a Customer Support Engineer. This position will allow candidates to work in a highly dynamic environment as well as provide the opportunity for individuals to pursue deep domain knowledge in the Messaging space.� Candidates will have the opportunity to work with top tier professionals and be given opportunities to design and support enterprise class messaging products. Responsibilities: Responsibilities will include assisting customers with the installation of our software and troubleshooting any issues, documentation of customer messaging environment variables and ongoing support of our software in the customer's environment. Individuals may be involved in occasional pre-sales opportunities with prospects to help assess their technical environments.� Customer Support Engineers will work closely with operations, product management and product development. Customer Support Engineers will routinely spend time in the lab recreating environments and issues for testing purposes as well as documenting installation issues and procedures. Requirements: Qualified candidates should have at least 3 years of experience working in a technical support environment with an emphasis on phone support.� Exceptional verbal and written communications skills as well as excellent customer services skills are a must.� Individuals should possess strong multi-tasking skills and enjoy working on several projects simultaneously.� Candidates should be familiar with one or more of the following messaging technologies: Lotus Notes, Microsoft Exchange or Novel GroupWise. MCSE, MCSA, MCP, CAN, CNE, PCLP, CLP, CLS certifications are a plus.� Experience with SMTP, Linux, messaging solutions and business continuity are great pluses.� Light Travel may be required from time to time but is most likely limited to once per quarter. If interested please contact Laura Hauck [EMAIL PROTECTED] or 512.652.4500. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
