512 is the Austin, TX area

Eric Fretz

L-3 Communications
ComCept Division
2800 Discovery Blvd.
Rockwall, TX 75032
tel:   972.772.7501
fax:  972.772.7510



-----Original Message-----
From: Pitt, Jeffrey [mailto:[EMAIL PROTECTED] 
Sent: Thursday, April 01, 2004 3:19 PM
To: Exchange Discussions
Subject: RE: Looking to staff up my team...


Where are you located? 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris
Scharff
Sent: Thursday, April 01, 2004 4:14 PM
To: Exchange Discussions
Subject: OT: Looking to staff up my team...

Please excuse the self serving nature of the following announcement. We're
looking for some additional folks to join our team and I know there are some
pretty bright folks on this list, so thought I'd see if anyone was
interested in the following position. (We're also looking for a dev manager,
developers and product managers in the event any of those sound interesting
as well). Biggest downside is having to work with me (obviously), but I'll
be on the road more in the next few months if that is any consolation. <g>

Customer Support Engineer

MessageOne is seeking a candidate to join our team as a Customer Support
Engineer. This position will allow candidates to work in a highly dynamic
environment as well as provide the opportunity for individuals to pursue
deep domain knowledge in the Messaging space.� Candidates will have the
opportunity to work with top tier professionals and be given opportunities
to design and support enterprise class messaging products. 

Responsibilities:

Responsibilities will include assisting customers with the installation of
our software and troubleshooting any issues, documentation of customer
messaging environment variables and ongoing support of our software in the
customer's environment. Individuals may be involved in occasional pre-sales
opportunities with prospects to help assess their technical environments.�
Customer Support Engineers will work closely with operations, product
management and product development. Customer Support Engineers will
routinely spend time in the lab recreating environments and issues for
testing purposes as well as documenting installation issues and procedures. 

Requirements:

Qualified candidates should have at least 3 years of experience working in a
technical support environment with an emphasis on phone support.�
Exceptional verbal and written communications skills as well as excellent
customer services skills are a must.� Individuals should possess strong
multi-tasking skills and enjoy working on several projects simultaneously.�
Candidates should be familiar with one or more of the following messaging
technologies: Lotus Notes, Microsoft Exchange or Novel GroupWise.

MCSE, MCSA, MCP, CAN, CNE, PCLP, CLP, CLS certifications are a plus.�
Experience with SMTP, Linux, messaging solutions and business continuity are
great pluses.� Light Travel may be required from time to time but is most
likely limited to once per quarter.

If interested please contact Laura Hauck [EMAIL PROTECTED] or
512.652.4500. 




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