In ESM on the properties of the server look at the Directory Access tab.
Is that set to "Automatically discover servers"? If it is then have you
tested to see if Exchange becomes available after a short period of the
one DC/GC being offline? I believe if Exchange is using a DC/GC that
goes offline then it will take 5 minutes to fail over to begin using
another DC/GC. Try bringing down the one DC/GC and then look at the
directory access tab to see if still show the down server. If it does
see if you can specify the server that is available. 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Jeffrey Dubyn
Sent: Saturday, April 03, 2004 9:45 PM
To: Exchange Discussions
Subject: Rebooting 1 DC/GC causes Exchange 2000 users to lose access

I have a customer with a Windows 2000/Exchange 2000 environment.  In
their
main office, they have 2 DC's that are both GC's.  When they reboot one
of
the DC's, all users lose access to the lone Exchange 2000 server.  If
they
have Outlook already open, it hangs.  If Outlook is not open, when they
try
and open it, Outlook hangs.  Once the DC comes back online, all is well.
This DC was upgraded from NT 4.0 and was the first DC in the environment
-
as such, it holds all FSMO roles.   If another GC is available on the
same
subnet, any reason why everyone loses access to mail?  Thanks!


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