That's definitely a PIX in the mail path. 

--------------------------------------------------------------
Roger D. Seielstad - MTS MCSE MS-MVP
Sr. Systems Administrator
Inovis Inc.
 

> -----Original Message-----
> From: Phillip Stafford [mailto:[EMAIL PROTECTED] 
> Sent: Tuesday, April 06, 2004 10:50 AM
> To: Exchange Discussions
> Subject: RE: Problem sending to one domain
> 
> I get 
> 
> 220
> **************************************************************
> 0*2*******
> ******************200******2**0 *0*00
> 
> And then immediately become disconnected.  No chance to type 
> or enter in
> anything.
> 
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of
> Fyodorov, Andrey FTL
> Sent: Tuesday, April 06, 2004 9:34 AM
> To: Exchange Discussions
> Subject: RE: Problem sending to one domain
> 
> 
> Can you manually establish an SMTP connection to their server 
> from your
> server's console, using Telnet on port 25?
> 
> What do you get back?
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of
> Phillip Stafford
> Sent: Monday, April 05, 2004 7:44 PM
> To: Exchange Discussions
> Subject: Problem sending to one domain
> 
> 
> One of our clients running Exchange 2003 on a Win 2003 SBS is having
> issues in sending to one domain.
> 
> The Outlook error message is:
> 
> Your message did not reach some or all of the intended recipients. 
> 
> Subject:  
> Sent: 4/5/2004 7:18 PM 
> 
> The following recipient(s) could not be reached: 
> 
>   [EMAIL PROTECTED] on 4/5/2004 7:25 PM
>   There was a SMTP communication problem with the recipient's email
> server. Please contact your system administrator.
>   <mail.sendingdomain.com #5.5.0 smtp;500 Non RFC-compliant response
> received> 
> 
> 
> I enabled maximum logging on several of the subcategories on the
> MSExchange Transport in System Manager. In the App Event Log, the
> following error is
> logged:
> 
>  
> Event Type: Warning
> Event Source: MSExchangeTransport
> Event Category: Connection Manager 
> Event ID: 4006
> Date: 4/5/2004
> Time: 1:48:21 PM
> User: N/A
> Computer: Server
> Description:
> Message delivery to the host 'xxx.x.xxx.xx' failed while delivering to
> the remote domain 'receivingdomain.com' for the following reason: The
> connection was dropped by the remote host.
> 
> To further assist, I went and started logging SMTP 
> connections through a
> 3rd party app (MailMonitor) and listed below is the log for the
> connection:
> 
> 220
> **************************************************************
> 0*2*******
> ******************200******2**0 *0*00
> EHLO mail.domainname.com
> 500 Syntax error, command "XXXX mail.sendingdomain.com" unrecognized
> QUIT
> 
> Since it appeared the recipient's server was having trouble with the
> EHLO command and no HELO command was ever issued as a result, 
> I created
> an SMTP connector for their domain, using their IP address as the
> smarthost and giving their domain name of type SMTP in address space a
> cost of 1.
> 
> When trying afterwards, the email again fails.  In 
> MailMonitor, the log
> is
> below:
> 
> 220
> **************************************************************
> 0*2*******
> ******************200*****02**0 *0*00
> HELO mail.sendingdomain.com
> QUIT
> 
> So, it looks like the problem is something more than just the 
> EHLO/HELO
> specification.  I don't understand WHY, when sending HELO it 
> then quits.
> I even tried sending emails from my own server (running Exchange 2003
> Standard) and my email goes through fine.
> 
> I have emailed their IT support on this issue and they claim that the
> problem is at our end.  According to them, they are not performing any
> reverse-DNS lookups (our reverse-DNS has already been configured
> properly, by the way) and they are not blocking emails from 
> our domain.
> 
> This problem has been happening sporadically over the past few weeks
> (ever since we moved our mail in-house).
> 
> Any help is greatly appreciated.
> 
> 
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