For some reason these users are not able to access the system folder that
stores Free/Busy info.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Crista
Murphy
Sent: Tuesday, April 20, 2004 3:19 PM
To: Exchange Discussions
Subject: RE: Free/Busy Problem


Furthermore, we just created a new user and set up a new machine, upon
setting up Outlook, I received the unable to update message.

> I just compared permissions of a user not experiencing this problem to 
> two that are and they are exactly the same.
> 
> > I'd look at permissions perhaps given that.
> > 
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] On Behalf Of 
> > Crista Murphy Posted At: Tuesday, April 20, 2004 1:31 PM
> > Posted To: Microsoft Exchange
> > Conversation: Free/Busy Problem
> > Subject: RE: Free/Busy Problem
> > 
> > Just tested and yes, it does give the same error on a different 
> > machine with a new profile.
> > 
> > 
> > > Does the same thing happen on a different machine if you create a 
> > >new  profile for that user and log in? =20
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED] On Behalf Of
> > > Crista Murphy
> > > Posted At: Tuesday, April 20, 2004 1:08 PM
> > > Posted To: Microsoft Exchange
> > > Conversation: Free/Busy Problem
> > > Subject: Free/Busy Problem
> > >=20
> > > We've recently migrated to Exch03 from 5.5 and noticed a number of
> > users
> > > were getting the "unable to update your free/busy" error that is
> > related
> > > to this KB:
> > >
> > http://support.microsoft.com/default.aspx?scid=3D3Dkb;en-us;284200&P
> > roduc=
> > t
> > =3D3D=3D
> > > e
> > > xch2k
> > >=20
> > >=20
> > > I've gone into ADSI and pointed the public folders to the correct
> > server
> > > which alleviated the problem for most users, but a number of users 
> > >are  still getting the error message and if I try to manually 
> > >run>outlook  /cleanfreebusy I receive the error: Unable to clean 
> > >your free/busy  information on the server. =20
> > > I've gone into ADSI and checked the legacy names and they are correct
> > > (lowercase cn etc).
> > >=20
> > > Does anyone have any suggestions?
> > >=20
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