Hello,

OS:W2K3 + all critical Windows update fixes
Exchange: E2K3 + SP1, 1GB memory
AV: Trend 6.2 + 62-patch

Problem:

IS Service stops

Looking for:

Hotfix would be nice, but I'd settle right now on being able to trace
this message to a specific mailbox(s).  Anything better these days than
Isinteg -dump?

Going back through the logs the first problem logged appears to be:

====================================
Event Type:     Error
Event Source:   MSExchangeIS
Event Category: General 
Event ID:       9680
Date:           8/3/2004
Time:           3:47:12 PM
User:           N/A
Computer:       SWING
Description:
An unhandled exception occurred while processing message
MDB=81f8cae2-4d4c-487a-b12e-a1c6bc7b46ed FID=7-17483EA MID=13-11B6A2693
in function EcGetMimeOp. 
Number of unhandled exceptions while processing this message: 1 
Number of unhandled exceptions allowed before the message is blocked: 2 
=======================================

This is followed 6 seconds later with:

================================
Event Type:     Error
Event Source:   Microsoft Exchange Server
Event Category: None
Event ID:       1000
Date:           8/3/2004
Time:           3:47:18 PM
User:           N/A
Computer:       SWING
Description:
Faulting application store.exe, version 6.5.7226.3, stamp 407db771,
faulting module ole32.dll, version 5.2.3790.138, stamp 40566fc8, debug?
0, fault address 0x000d567a.
=================================

Then some memory problems it looks like:

=================================
Event Type:     Information
Event Source:   Disk
Event Category: None
Event ID:       119
Date:           8/3/2004
Time:           3:47:26 PM
User:           N/A
Computer:       SWING
Description:
The driver for device \Device\Harddisk0\DR0 delayed non-paging Io
requests for 0 ms to recover from a low memory condition.
==================================
Over 11GB free on the sys/paging partition.  Then a minute later:

========================
Event Type:     Information
Event Source:   Microsoft Exchange Server
Event Category: None
Event ID:       1001
Date:           8/3/2004
Time:           3:48:29 PM
User:           N/A
Computer:       SWING
Description:
Bucket 126409825, bucket table 1, faulting application store.exe,
version 6.5.7226.3, stamp 407db771, faulting module ole32.dll, version
5.2.3790.138, stamp 40566fc8, debug? 0, fault address 0x000d567a.
==============================

This will continue for almost an hour, and then it finally dies with a
1000 error.

I'm not seeing any post SP1 hotfixes (or on Trend) for this.

This may be coloring my view of the problem, but we we're early adopters
of 5.0 and 5.5 and encountered various issues with "malformed" (extra
space in a mime line...), being able to crash the entire store.  No
clues logged back then, just a network sniffer and luck.  Nice to see
some logging of the problem and it attempting to recover from it.

Thanks,
Brent

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