Yes, and Yes. 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Candee
Vaglica
Sent: Tuesday, September 14, 2004 2:52 PM
To: Exchange Discussions
Subject: Re: Outlook "Waiting for Exchange..." dialogs

Are you using internal DNS?
Do you have a PTR record set up?


On Tue, 14 Sep 2004 14:36:33 -0500, Reasoner, Bob (PHES)
<[EMAIL PROTECTED]> wrote:
> All of the reported messages are definitely reporting the short name 
> of our Exchange server.  There are two local GCs on the same subnet 
> with the Exchange server that appear to be functioning well.
> 
> The really weird thing is that I'm on the same subnet with the server 
> and rarely see the dialogs.  I have 4 subnets in this building (all 
> vlans on a Cisco 4006 catalyst) all are part of the same AD site.  The 
> servers are on one subnet (with the IS Network Admins on the same 
> vlan) and the users are on the other three.  I can login to my Citrix 
> server (also on the same
> subnet) and see the dialogs, but my local client never reports them (I 
> have verified that they aren't turned off on this client).
> 
> I can only assume that I have been lucky and didn't create an RPC 
> request in the affected time frame, but have no way to verify that.
> 
> Bob
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of 
> David, Andy
> Sent: Tuesday, September 14, 2004 1:51 PM
> To: Exchange Discussions
> Subject: RE: Outlook "Waiting for Exchange..." dialogs
> 
> Another item of note:
> If the server name in the dialog box is in FQDN format, then Outlook 
> is waiting on the directory service. If the short name of the server 
> is listed, its waiting on a mailbox or public folder server.
> 
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of 
> Michael B. Smith
> Sent: Tuesday, September 14, 2004 2:49 PM
> To: Exchange Discussions
> Subject: RE: Outlook "Waiting for Exchange..." dialogs
> 
> An excellent article about the RPC Canceller dialog:
> 
> http://blogs.msdn.com/jasonjoh/archive/2004/08/09/211279.aspx
> 
> 
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of 
> John Matteson
> Sent: Tuesday, September 14, 2004 2:38 PM
> To: Exchange Discussions
> Subject: RE: Outlook "Waiting for Exchange..." dialogs
> 
> That flag has been the cause of more headaches that carter has little
pills.
> 
> The flag will set if the response to a client query takes more than 
> about half a second. The timing is changeable via a registry entry, 
> and can be disabled as well. Check the Microsoft KB for the article 
> that describes the change in detail.
> 
> Please let your users know that the flag is telling them that Exchange 
> is processing their request and will take a second or three to return 
> the results. They should be happy that the flag is there, as that 
> tells them they really are talking to the server.
> 
> You will also get the flag if you do a search against your mailbox or 
> against a public folder, even if you have Full Text Indices built on 
> the message databases.
> 
> John Matteson
> Geac Global IT group
> (404) 239 - 2981
> Atlanta, Georgia, USA.
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of 
> Reasoner, Bob (PHES)
> Sent: Tuesday, September 14, 2004 2:09 PM
> To: Exchange Discussions
> Subject: Outlook "Waiting for Exchange..." dialogs
> 
> For the last 3 weeks or so all of my clients (ranging through Outlook 
> 2000, XP, and 2003) have started noticing frequent dialog boxes 
> indicating that their client is waiting for the exchange server, 
> synchronizing with the exchange server, or just in general unable to 
> communicate with the exchange server.
> 
> I can't find any problems with the network itself.
> 
> The Exchange server is a Dell 2650 Dual processor 2.0 GHz Xeon, Ample 
> space available on boot, log, and store drives, 1Gb RAM.  The server 
> is in a Mixed Mode 5.5 admin group and we use Trend AV for Exchange.  
> This server services approximately 500 mailboxes and has 1 Mail store 
> (approx
> 17 GB, Exchange 2K
> SP4 Enterprise) 1 public store les than 5 GB. The OS is Win2K SP4 with 
> all hotfixes applied to OS and Exchange.  There is a single 5.5 server 
> in the Admin group as well but it doesn't host any mailboxes.
> 
> This site has connectors to our parent organization, but all the 
> mailboxes are servicing accounts within our local AD subdomain of the
Parent forest.
> We don't have any errors showing up in event viewer, and the only 
> warnings are related to incoming replication of public folder data 
> from our parent's Exchange 5.5 server.
> 
> Anyone have any tried and true techniques for troubleshooting this 
> type of problem?  I have tried changing the 
> ExchangeProvider/RPC_Binding_Order
> registry Key on some of the clients to "ncalrpc,ncacn_ip_tcp" or 
> reversing those entries to no avail.
> 
> ________________________________
> 
> Bob Reasoner
> Harris County Public Health & Environmental Services
> 
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