We had this problem occur again. 

It appears that the SPAM filter is not the culprit. Ed, as you suggested, it
seems to have something to do with NDRs (to SPAMMERS) in the outgoing
queues. But the messages build up in the incoming queues. Does anyone know
why the outgoing queues, which are far greater in number but also have far
fewer messages, cause such a slowdown in the incoming queue?

We seem to be able to solve the problem by deleting the outgoing queues that
have the outgoing NDRs. At some point, all of the messages start flowing
smoothly.

Michele Cooper 


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Michele
Cooper
Sent: Tuesday, November 23, 2004 11:18 AM
To: Exchange Discussions
Subject: RE: Very, Very Slow Exchange 2000 SMTP Queues

Thanks for the reply Ed.

The messages (in question) are inbound from the internet, not NDRs. They
seem to be taking 8-9 hours to get out of the queue. Once they do they are
delivered.

I removed the SPAM filter from the loop for 90 minutes. It had no effect, so
now it looks like it is something to do with the front-end server.

As to the placement of the SPAM filter, I am not sure. This is an inherited
design. But it seems reasonable. It is configured as a transparent bridge
and is only filtering SMTP incoming for SPAM. The Front-End server is inside
a DMZ. The Webshield SPAM filter is inside the network.

Michele



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ed
Crowley [MVP]
Sent: Tuesday, November 23, 2004 11:04 AM
To: Exchange Discussions
Subject: RE: Very, Very Slow Exchange 2000 SMTP Queues

The messages in queue are likely NDRs to undeliverable spam.  Why is the
antispam server between the front-end and back-end?  It should be the first
server inbound from the Internet.

Ed Crowley MCSE+Internet MVP
Freelance E-Mail Philosopher
Protecting the world from PSTs and Bricked Backups!�

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Michele
Cooper
Sent: Tuesday, November 23, 2004 6:39 AM
To: Exchange Discussions
Subject: Very, Very Slow Exchange 2000 SMTP Queues


We are running �Exchange 2000 on Windows 2000 with all service packs
updated. We have two Exchange Servers � in a front-end / back-end
configuration. 


For the last day and a half, the SMTP Queue from the front-end server to the
back-end server has been processing mail extremely slowly. 8 hours is not
atypical for a piece of mail to go although some mail goes through
relatively �quickly� � ((as in 20 minutes).

The queues have a lot of SPAM in them, and I�m not sure whether they is an
abnormal amount but since it is the holiday season it could be. We have a
McAfee Webshield serving as a SPAM Filter between the two servers, although
nothing has changed in the configuration.

One thing I have not noticed before are frequent messages sitting in the
queues that have no header information � no Message ID, no To, no From, no
Subject � completely blank �except that they typically have a size of about
40K. I cannot delete these. Exchange doesn�t give me any options to manage
them. I don�t know whether this is related to the slow mail problem I am
seeing.

Any ideas about how to solve this problem?

Thanks,

Michele Cooper








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