If you had the problem before you applied the rollup the patch will
not correct the existing mailbox size miscalculations, you have to do
an offline defrag for that, or move the mailbox off to another
store/server.  The patch only affects calculations from the time you
put the rollup on.


On Mon, 27 Dec 2004 15:06:51 -0500, Bowles, John (OIG/OMP)
<[EMAIL PROTECTED]> wrote:
> I checked this out to see if the latest Post SP3 Rollup was applied to
> this server and it has been.  We are currently running on 6.0.6603.0
> 
> It seems that this article is talking about applying a Post SP3 Rollup
> of:  6.00.01.6487
> 
> Which seems to be a previous rollup, this problem should have been
> addresses with the current rollup we have applied to all of our servers
> correct?
> 
> _____________________
> John Bowles
> Exchange Engineer
> OIG/HHS
> [EMAIL PROTECTED]
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of
> Presley, Steven
> Sent: Monday, December 27, 2004 2:54 PM
> To: Exchange Discussions
> Subject: Re: Mailbox Size Reported Incorrectly
> 
> There was a problem where ESM reported inaccurate data for mailbox
> sizes.  The fix was included in the Sept. post-SP3 store rollup:
> 
> http://support.microsoft.com/default.aspx?scid=kb;en-us;813880
> 
> That would be my best guess at what you are seeing if there are truly
> no mail items in the mailbox.  When you right click on the mailbox via
> Outlook at the root and do properties\folder size, if there is no
> where near 92 MB of mail...it would sound like its related to the
> above article.
> 
> On Mon, 27 Dec 2004 14:35:07 -0500, Bowles, John (OIG/OMP)
> <[EMAIL PROTECTED]> wrote:
> > Do you know of what type of problem there is with E2K that you
> mentioned
> > below?
> >
> > _____________________
> > John Bowles
> > Exchange Engineer
> > OIG/HHS
> > [EMAIL PROTECTED]
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] On Behalf Of
> > Bowles, John (OIG/OMP)
> > Sent: Monday, December 27, 2004 1:36 PM
> > To: Exchange Discussions
> > Subject: RE: Mailbox Size Reported Incorrectly
> >
> > E2K Post SP3.
> >
> > _____________________
> > John Bowles
> > Exchange Engineer
> > OIG/HHS
> > W.202.690.6342
> > C.202.327.1377
> > F.202.690.7446
> > [EMAIL PROTECTED]
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] On Behalf Of
> > Presley, Steven
> > Sent: Monday, December 27, 2004 1:15 PM
> > To: Exchange Discussions
> > Subject: Re: Mailbox Size Reported Incorrectly
> >
> > What version of Exchange?  There is an issue with Exchange 2000 where
> > ESM does not report mailbox sizes correctly.
> >
> > On Mon, 27 Dec 2004 13:03:17 -0500, Bowles, John (OIG/OMP)
> > <[EMAIL PROTECTED]> wrote:
> > > All,
> > >
> > > I'm having an issue with a user where her mailbox is reporting that
> > it's
> > > 92 MB's but when we look inside her Outlook she barely has any
> emails
> > in
> > > there that would report that her mailbox size is this large.
> Outlook
> > is
> > > reporting that it's extremely less than what's being reported by the
> > > Exchange server.  I've always been told never to go off the Outlook
> > says
> > > a size of it's mailbox is because it reports false information and
> to
> > > always look for the true size of a mailbox on the Exchange server.
> > But
> > > as I look at this lady's mailbox there doesn't seem to be anything
> > that
> > > stands out to say this is where the 90MB's is coming from.  She has
> no
> > > large attachments and she doesn't have many emails in her Outlook.
> > >
> > > Does anyone have an idea what would be going on with this account?
> > Why
> > > it would be reporting such a high number but when you look on
> Outlook
> > > you don't see why it's reporting that type of number?
> > >
> > > Thank you,
> > >
> > > _____________________
> > > John Bowles
> > > Exchange Engineer
> > > OIG/HHS
> > > [EMAIL PROTECTED]
> > >
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