The Cisco PIX SMTP fixup was the problem - we shut it off Wednesday
afternoon, received a few more duplicates into the evening and then it
just subsided. Thanks for the tips! I probably would have chased my tail
for a good while on that one...

Jeff

-----Original Message-----
From: Hague, Jeff 
Sent: Wednesday, February 02, 2005 4:28 PM
To: Exchange Discussions
Subject: RE: Update - multiple copies of the same email

It is now off - thanks! Ill let you know if it ceases.

Jeff


-----Original Message-----
From: Waters, Jeff [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, February 02, 2005 4:24 PM
To: Exchange Discussions
Subject: RE: Update - multiple copies of the same email

It took us about 2 months to start getting the problem, not sure why it
varies, just know that turning off the fixup took care of the problem.
Our TAM at Cisco never gave us a reason, just said they had heard this
could be a problem for some sites and they just suggested turning it
off.  Nothing like a good solid technical answer for ya... 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Hague,
Jeff
Posted At: Wednesday, February 02, 2005 4:16 PM
Posted To: Exchange-List
Conversation: Update - multiple copies of the same email
Subject: RE: Update - multiple copies of the same email


Well, the new firewalls are PIXs - hmmmmmmmmm.
Thanks!
Ill look into it. The question that comes up then is why did the
duplicates start yesterday? The PIXs went in over a week ago.

Jeff

-----Original Message-----
From: Waters, Jeff [mailto:[EMAIL PROTECTED]
Sent: Wednesday, February 02, 2005 4:14 PM
To: Exchange Discussions
Subject: RE: Update - multiple copies of the same email

My first question would be are your running a PIX, and then tell your
PIX guy to turn OFF SMTP Fixup.  That is the only time I have dealt with
this type of problem.
Happy Hunting 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Hague,
Jeff Posted At: Wednesday, February 02, 2005 4:01 PM Posted To:
Exchange-List
Conversation: Update - multiple copies of the same email
Subject: RE: Update - multiple copies of the same email


I just found that a meeting request sent by one of our inside users has
been duplicated to its recipients about 4 times - certainly that cant
have anything to do with our external DNS... So I guess it has become
more of a specific Exchange 2000 question. Has anyone ever seen an
Exchange server send duplicate emails?
Thanks again.

Jeff

-----Original Message-----
From: Hague, Jeff
Sent: Wednesday, February 02, 2005 3:52 PM
To: Exchange Discussions
Subject: multiple copies of the same email

This is more of a generic email question than an Exchange related one
but, for the record:
Windows 2000 Advanced Server SP4, Exchange 2K SP3, Windows 2000 AD, all
exchange services on 1 box.
We host our primary DNS server on site and our ISP hosts 2 secondary
servers off site - our records point to those servers. We installed new
firewalls on Monday Jan 31 and this past Monday we added a 2nd Internet
connection with new routers and we are now using BGP to advertise routes
- some through 1 connection, others through the new connection. All of
this seems to work as anticipated however we found out yesterday that
the rule in the firewall that is supposed to let the secondary DNS
servers do zone transfers with the primary didn't work. The secondary
servers stopped responding to querries for our domain yesterday
afternoon because their records were no longer considered valid. We got
that fixed at around 8pm yesterday evening.
Now the question...
Ever since the DNS servers went on strike, we have been receiving
multiple copies of emails - some are just a single second copy but
others are many - I have received 1 email at least a dozen times for
instance. From the volume of calls we have received, it seems to be
happening to the vast majority of our 1500 users but I can't say that
it's happening to all of them. Also, emails from List services like this
one seem to be more prone to this than emails from individuals but there
are some we have seen from individuals. Our incoming SMTP hits a
Barracuda spam appliance first and then goes on to our Exchange server.
I don't see anything out of the ordinary with those 2 machines.
Does anyone have any idea why this might be happening and how long we
can expect it to continue now that the DNS issue is resolved? Is there
anything we can do to prevent it from happening in the future (in
addition to making sure that DNS stays up, of course...)?
Thanks!

Jeff Hague
MCSE
Network Manager
Randolph-Macon College Ashland, VA



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