That dialog can be caused by anything between Outlook and the mailbox including, but not limited to, the client workstation, network, firewalls, routers, DNS, WINS, the Exchange Server's OS, Exchange Server itself, the Exchange server's hardware, storage subsystem, or any number of other things.
Ed Crowley MCSE+Internet MVP Freelance E-Mail Philosopher Protecting the world from PSTs and Bricked Backups!T -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Friday, February 04, 2005 9:41 AM To: Exchange Discussions Subject: RE: Outlook having trouble w/ VPN connection In testing, the latency times average 56ms, they're all well under 100 ms. Is there anything else I could look for that might hang the Outlook application, or cause it to lock up once it hits the "Outlook is retrieving data" condition? David -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ed Crowley [MVP] Sent: Wednesday, February 02, 2005 10:57 PM To: Exchange Discussions Subject: RE: Outlook having trouble w/ VPN connection Pay special attention to latency as Outlook is notoriously sensitive to that particular measure. Ed Crowley MCSE+Internet MVP Freelance E-Mail Philosopher Protecting the world from PSTs and Bricked Backups!T -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Martin Blackstone Sent: Wednesday, February 02, 2005 4:17 PM To: Exchange Discussions Subject: RE: Outlook having trouble w/ VPN connection Have you checked how the VPN connection is performing? Latency? Packet loss? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Wednesday, February 02, 2005 3:03 PM To: Exchange Discussions Subject: Outlook having trouble w/ VPN connection We have a remote office which establishes a VPN connection to our network (W2K RAS server, using active directory), then runs Outlook 2002 into our Exchange box here. Outlook has been having an increasing problem with the "Outlook is retrieving data" error message. I know this message is to be expected occasionally, but when the user gets this error message now, it appears to be fatal, and the user has to disconnect and re-establish the VPN connection in order to get back into Exchange. Thoughts on what to try? I'm already trying the little trick w/ an entry in the hosts file, and IM is turned off in Outlook. I'm really more interested in why the issue with Outlook seems to kill VPN connectivity. David _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. 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Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
