I've got a user who is continually complaining that his E-mail is acting up. It is sometimes slow when he switches from one folder to another. Occasionally his "recipients" address list doesn't show up. He has tried using two different computers with the same results. He has also tried plugging into a different network port. Others who use this same port have not reported problems. He has a ton of mail. I tried moving some of his mail to a PST so his folders are smaller and that has helped but he is still reporting some difficulties. I'm not getting complaints from others accessing the same Exchange server from the same LAN. He is using Outlook 2003 to access an Exchange 5.5 server. When he first reported the problem Outlook was caching his mailbox. I turned off the caching function but got no improvement. Both computers that he has tried are new so it shouldn't be a function of performance of the client. He did not report any problems when he was using an older computer and Outlook 2000.
Do you have any suggestions on how to resolve this problem? Could it be a problem with his mailbox? I could export his mail and recreate his mailbox. Any other suggestions? I'm suspicious that it would work fine with an older version of Outlook. Outlook 2003 seems slower for everyone (but not problematic) but I hate to downgrade him. Thanks for your suggestions. Curt Finley [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
