http://support.microsoft.com/default.aspx?scid=kb;en-us;306076

http://support.microsoft.com/default.aspx?scid=kb;en-us;832925



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Evan
Mann
Sent: Tuesday, August 30, 2005 3:40 PM
To: Exchange Discussions
Subject: RE: mailbox size limits in caching mode with outlook 2003

The size of the physical file shouldn't effect sending based on limits
as those are features of the server, not the client.  There is a delay
in when a user on cached mode cleans up their mailbox and then updates
the server to the change.  If ESM shows the users mailbox under the
limit, then that should be all that is necessary. 

I suggest you take this user off cached mode, open Outlook, close
outlook, re-set cached mode, and continue to work and see what happens.
I've seen oddities with cached mode here and there, but I have over 500
users on Outlook 2003 with cached mode and the problems are very rare.


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Jonathan Beeler
Sent: Tuesday, August 30, 2005 3:33 PM
To: Exchange Discussions
Subject: mailbox size limits in caching mode with outlook 2003

Exchange 2003 sp1,w2k3 sp1, outlook 2003

A problem that we seem to be having points to our .ost files.

What happens, is when a user hits their mailbox size limit they are not
able to send.  The user then deletes mail from the mailbox.  According
to the Exchange server (when you go into the server\storage
group\db\mailboxes), the mailbox is far below it's mailbox size limit,
however, the user still can't send messages.

When you look at the .ost file, the .ost file is still way over the
mailbox size limit.

Since I'm still new to the nuances of caching mode, I have a few
questions:

1) can the ost affect a user's ability to send?
2) if so, is there a way to compress ost's like pst's or should it
reduce in size when items are deleted?

(I realize that the ost can be deleted and it will be recreated,
automatically, however, this puts a burden on the support staff)

Thanks
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