Thanks all, I have been chasing ghosts all this week and it's starting to make me crazy. I am just now getting back to this wonderful thing. It seems to only affect about 2 in 10 of our OL2K users, either that or the others are just not saying anything! Our desktop guys have just been deleting the old OL profile and recreating it, takes them about a blink of the eye and the end users are happy. I will try looking through the registry on the next one that gets reported and see if I can find any pointers to the old server. We are not using .prf files as we have just be relying on manually setting up the OL profiles. This is something that we will look into as well. Again, thanks! Jeff
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ben Schorr Posted At: Monday, November 14, 2005 9:18 PM Posted To: Exchange-List Conversation: Strange Issue Subject: RE: Strange Issue OL2K users don't get a message simply because OL2K isn't as chatty as 2K3 is about letting users know when things go wrong. In fact, those messages were added to 2K3 specifically because 2K users were getting mysterious "pauses" and "hangs" and they didn't know why. So 2K3 tells them why. I think Ed's on the right track when he says your profiles are probably looking for old servers. Ben M. Schorr Chief Executive Officer ______________________________________________ Roland Schorr & Tower 737 Bishop St. Suite 1655 Honolulu, Hawaii 96813 Mobile: 808-782-6306 Fax: 808-533-3677 www.rolandschorr.com [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Waters, Jeff Sent: Monday, November 14, 2005 11:19 AM To: Exchange Discussions Subject: RE: Strange Issue Thanks Ed, I already tried the name thing, that's what put me on the path of the OL profile. We had a network change this weekend, and we were looking at that, but when I created a new Windows profile and setup a test OL client everything worked great, so much for a network issue! So our next step was to delete the OL profile and recreate it. The 2K users don't get any message at all, OL will just hang, then respond after a short or long pause. It didn't matter if they were just changing from inbox to contacts, or even when composing a message and selecting an address, when they went to change the address book their session would hang. I have not gotten any complaints from our OL2K3 users about getting the message about waiting for the server to respond. Thanks Jeff -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ed Crowley [MVP] Posted At: Monday, November 14, 2005 4:09 PM Posted To: Exchange-List Conversation: Strange Issue Subject: RE: Strange Issue If your users are getting the "Outlook is retrieving data..." dialog, look at the server that Outlook is trying to contact. It could be that some profiles are still looking to the old server, likely for public folders for free-busy data. You might try an easier method before creating a new profile, instead refreshing it. Remove the last letter from the user's name, then click Check Names. That's usually worked for me. Ed Crowley MCSE+Internet MVP Freelance E-Mail Philosopher Protecting the world from PSTs and Bricked Backups!T -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Waters, Jeff Sent: Monday, November 14, 2005 12:59 PM To: Exchange Discussions Subject: Strange Issue We just upgraded our exchange site and now we are having OutLook 2000 fun! So here is what we did: 1) Removed the first Ex2K3 Server per KB822931 2) Installed SP2 on our FE Server (owa use) 3) Installed SP2 on our BE Server 4) Installed "I Hate Spam" Our clients are a mix of OL2K/Win2K and OL2K3/WinXP, all of the WinXP users are working great, some, but not all, of our OL2K users are having problems where OL2K will hang, stop responding, not open stuff, etc... Right now our fix is to remove the exchange profile and then simply add it back in again, presto the problem goes away! Has anyone else seen this issue? Background, the 1st server has just been taking up space for the last few months, we just recently broke the free/busy replication and had it just running on our new server. We removed Ex2K3 from the server via the SetupCD and chose "remove". We are lost, just looking for advice. Thanks Jeff _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. 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