Please allow me to offer you condolences and to assure you that most of us
have done that ourselves.  The lucky among us learned our lessons in a lab
but rest assured that many of us have done this in production.

I believe the answer is to restore the Exchange Directory, i.e., roll it
back to the state before the deletions, and then the databases.  Before
doing that, change the ADC CAs so that they don't do deletions.

Ed Crowley MCSE+Internet MVP
Freelance E-Mail Philosopher
Protecting the world from PSTs and Bricked Backups!T

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Geni
Sent: Friday, January 20, 2006 5:37 PM
To: Exchange Discussions
Subject: World-class I-D-ten-T on my part...

Well, I just pulled a world-class screwup.  A little background:  I did an
in-place migration of Exchange, bringing up a new Ex2K3SP2 server and
running ADC to make connection agreements to my other domains
(unfortunately, I still have about 28 domains - believe me, domain
consolidation is my next project).  I then moved user mailboxes to the new
server.  That's been working quite well, EXCEPT:

When I ran the ADC, I'd only just upgraded three of my domains to Active
Directory (Win2K3 from NT4).  The ADC didn't convert those accounts
properly.  The users in those three domains were stuck in a bizarro state;
their logon accounts worked just fine, but showed no Exchange properties (no
matter how many times I ran domainprep).  The ADC created disabled
ADC_<gobbledegook> accounts for all of them in an OU that I specified in my
root domain (where my Exchange servers reside).  Those accounts had the
users' Exchange properties.  If you looked in Ex5.5 Admin, though, the
mailboxes still pointed to the correct domain/account.  ADUC showed
something entirely different.  The users never knew there was a problem.

I've been trying to fix this since New Year's.  Well, to make a long story
short, don't frigging ask me why, but today I took it into my head that it'd
be a good idea to delete the OU containing those disabled user accounts.
Immediately, all the users' mailboxes went bye-bye.

Well, I've spent most of the day trying Active Directory recovery scenarios
to recover that deleted OU and/or the deleted disabled user accounts.  I did
finally manage to restore the accounts via ldp.exe.  Yuck.  (It's about 75
users all told.)  Trouble is, all their mailboxes are empty.

Now, before I build a recovery server and exmerge their mailboxes from my
backups, is there any better way anyone can think of for me to actually
recover their mailbox data?  And what's going to happen if I start the
directory service on the recovery server?  The last thing I want is to have
to restore those frigging deleted accounts again.

Obviously, the users have lost all their distribution group memberships,
too.  That, right now, is the least of my worries.

Let the lesson be, no matter how good your backups may be, they aren't as
good as you think they are.  And don't delete OUs!

I shall now go drink heavily.
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