Nope it was the hotfix menu... -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of ExchangeDiscussions Sent: Wednesday, November 01, 2006 8:27 AM To: Exchange Discussions Subject: RE: Meetings are unexpectedly moved one hour ahead or one hour be hind in Exchange Server 2003, 5.5, 2000
During the initial phone menu did you request Hotfix instead of Support? Usually the Hotfix group will provide a hotfix if it is available regardless of support level, but if you request Support it is only for non-EOL products. Bob -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Strongosky Posted At: Wednesday, November 01, 2006 10:06 AM Posted To: ExchangeDiscussions Conversation: Meetings are unexpectedly moved one hour ahead or one hour be hind in Exchange Server 2003, 5.5, 2000 Subject: RE: Meetings are unexpectedly moved one hour ahead or one hour be hind in Exchange Server 2003, 5.5, 2000 Because the telephone support manager said that they don't support exchange 5.5 over the telephone and if I had any problems they could not provide support.... -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dean Cunningham Sent: Tuesday, October 31, 2006 3:38 PM To: Exchange Discussions Subject: RE: Meetings are unexpectedly moved one hour ahead or one hour behind in Exchange Server 2003, 5.5, 2000 Why can't you get the hotfix? Why were you refused? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Strongosky Sent: Wednesday, 1 November 2006 09:39 To: Exchange Discussions Subject: Meetings are unexpectedly moved one hour ahead or one hour behind in Exchange Server 2003, 5.5, 2000 Tried contacting Microsoft and cant get the hotfix....I know they don't support exchange 5.5 but why put out the fix..... Does anyone out there have this? john Meetings are unexpectedly moved one hour ahead or one hour behind in Exchange Server 5.5 View products that this article applies to. Article ID : 837010 Last Review : October 26, 2006 Revision : 1.4 On This Page SYMPTOMS CAUSE RESOLUTION Hotfix Information Prerequisites Restart Requirement Hotfix Replacement Information File Information STATUS MORE INFORMATION SYMPTOMS When you have different e-mail client programs or e-mail devices in your Microsoft Exchange Server 5.5 organization, you may experience the following symptom. For users who use these different programs or devices, meetings are automatically moved one hour ahead or one hour behind during the last week in October. Back to the top CAUSE This problem occurs when all the following conditions are true:* Users in your organization use different e-mail clients such as Microsoft Outlook and Outlook Web Access. Or, some users use devices such as Research In Motion (RIM) BlackBerry devices. * Your organization is configured to use the Coordinated Universal Time (UTC) time zone. (Coordinated Universal Time is also known as Greenwich Mean Time). * The month of October has five Sundays. In the UTC time zone, daylight-saving time occurs on the last Sunday in October. However, a code defect in Exchange Server 5.5 causes the daylight-saving time adjustment to occur on the fourth Sunday in October. This code defect causes an incorrect daylight-saving time adjustment to occur for the years that have five Sundays in October. For example, for client programs that use Collaborative Data Objects (CDO) to access meeting information, the daylight-saving time adjustment occurs on Sunday October 24, 2004 instead of occurring on October 31, 2004 as you expect. Note This problem affects the years 2004, 2005, and 2006. Back to the top RESOLUTION Hotfix Information A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;%5Bln%5D;cntactms) Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. Prerequisites Because of file dependencies, this hotfix requires Microsoft Exchange Server 5.5 Service Pack 4 (SP4). For additional information, click the following article number to view the article in the Microsoft Knowledge Base: 191014 (http://support.microsoft.com/kb/191014/) How to obtain the latest Exchange Server 5.5 service pack Restart Requirement You do not have to restart your computer after you apply this hotfix. Hotfix Replacement Information This hotfix does not replace any other hotfixes. File Information The English version of this has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date Time Version Size File name -------------------------------------------------------------- 24-Nov-2004 00:39 5.5.2658.25 802,576 Cdo.dll 23-Nov-2004 19:30 5.5.2658.25 537,360 Cdohtml.dll 15-Nov-2002 18:41 6.5.6582.0 57,344 Htmlsnif.dll 15-Nov-2002 18:41 6.5.6582.0 225,280 Safehtml.dll Back to the top STATUS Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. Back to the top _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. 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Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
