Get her out of outlook (shut PC down)
Send emails to here mailbox
Open her mailbox in OWA
See if new mail gone to deleted items
If
they haven't probably
then
problem with profile on PC
Else
Not problem with PC - No idea
Apart from does she log in anywhere else and does she have any mobile
devices etc?
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Jean-Paul Natola
Sent: Friday, 23 February 2007 07:16
To: Exchange Discussions
Subject: RE: Disappearing message HELP!!!
No rules AT ALL in her outlook-
Now here's the peculiar part- I did see that Outlook got hung up
according
to the event log-
but what caught my attn was that when I go to her inbox and select
"recover
deleted items" it shows nothing , as if no messages were ever there-
Also everything in her subfolders stayed intact-
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Albert
Duro
Sent: Thursday, February 22, 2007 11:09 AM
To: Exchange Discussions
Subject: RE: Disappearing message HELP!!!
Agreed. I'd say that the fact that the messages are in Deleted Items,
in and of itself, is proof of user action. But then we have to look at
what 'user' means. It could be her, or her rules, or someone else who
has physical or delegated access to her mailbox.
-----Original Message-----
From: Kennedy, Jim [mailto:[EMAIL PROTECTED]
Sent: Thursday, February 22, 2007 6:41 AM
To: Exchange Discussions
Subject: RE: Disappearing message HELP!!!
I am betting you both are right. Check her rules in Outlook. She has a
move or auto delete running.
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:bounce-
> [EMAIL PROTECTED] On Behalf Of Jean-Paul Natola
> Sent: Thursday, February 22, 2007 9:29 AM
> To: Exchange Discussions
> Subject: Disappearing message HELP!!!
>
> Hi everyone,
>
> I'm in need of serious help here- our HR person *claims* that
yesterday
> her
> messages mysteriously started disappearing from her inbox- and
> magically wound up in her deleted items-
> I need PROOF that this cannot be something that the server is doing -
> but
> rather something she herself did-
>
> I already tried the "hey of 60 users it ONLY happens to you, it must
be
> on
> your end" route but its like talking to a wall- I know by tomorrow I
> will be hearing about it from my boss(who actually sides with me, but
> in order to
> defend me-- will require some type of evidence)-
>
> Any ideas other that installing keylogger on her PC?
>
>
>
>
>
>
>
>
>
> Jean-Paul Natola
> Network Administrator
> Information Technology
> Family Care International
> 588 Broadway Suite 503
> New York, NY 10012
> Phone:212-941-5300 xt 36
> Fax: 212-941-5563
> Mailto: [EMAIL PROTECTED]
>
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