This is a known issue with GroupShield 6. There are several possible causes.
Check their KB site for all the possibilities.

The most common one I have seen has to with the AutoRev function. There is a
registry hack that fixes it. Their support site has the info. It is random. A
server can run fine, then all of a sudden have this problem. It is related to
scanning incoming email after an update attempt that does not autorev
properly on the VSAPI. You want to set the registry setting to not autorev if
that is what it turns out to be.

Best Regards,

Dan Bartley

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Aristotle
Zoulas
Sent: Saturday, January 12, 2008 18:08
To: Exchange Discussions
Subject: rpcserv.exe spike

Hello, we are running exchange 2003. Seems several times per hour the
rpcserv.exe process spikes and bogs down the machine. The cpu
utilization goes from 1%-2% to 50%-60% and its coming from the
rpcserv.exe process. Did some research and it seems there are some
issues with Groupshield 6 (which we are running). The only problem I
have is that the box has been stable for two years now with the same
application versions installed.

When the cpu does spike, the users experience the following:

1-Small box pops up periodically on the right side of outlook stating
'outlook is retrieving data from mail server'-or something like that.

2-When they click 'send' to send a message, the message stays in the
outbox for 10 seconds before it goes.


Any help would be appreciated. 


Thanks


Aristotle Zoulas

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