While I am on a roll here. :) They also want me to separate out the DL's from the mailboxes in the GAL. In the past, some places I have worked have put an ! or _ in front of DL's so they sorted separately from Mailboxes and in A - Z order. Do you still do that? Anything better come along with 2010/2013? I am also looking at separate GAL's, but have not done that since 5.5 so not sure if that is still "best practices".
And as Ed always says: There are seldom good technological solutions to behavioral problems. Thanks again, Alice