So, I moved her mailbox this am-no improvement. Then, I ran through the four documented new-mailboxrepairrequest options and two undocumented ones (FolderACL, MissingSpecialFolders)-no improvements there either. Not sure if any of the other undocumented options could help, but as it's not obvious what they do, I'm not going down that path alone.
I started looking at some of the e-mail addresses and found if I type them in cleanly, I can access the option to Save as Outlook Contact. Even though they look okay, this points back to likely corruption in the nickname cache. It won't go over well, but I think the only option left is to have her save out what she needs and then to purge the autocomplete cache. The saving part is difficult when you can't just save to contacts. This actually came up because she couldn't do that and had found if she clicks to open the "contact" using the pop-up menus over the address, she was able to add information and choose save. But, when she went to use those newly saved contacts by adding them to a local contact group, those contacts wouldn't appear. The reason is because it saved the data back to the suggested contact and not to her main contacts folder-already had to copy those over for her to get them in the correct location. Thanks for all the ideas-at least I learned some more useful troubleshooting options. -Bonnie From: Miller Bonnie L. Sent: Wednesday, November 05, 2014 12:09 PM To: 'exchange@lists.myitforum.com' Subject: RE: Reset Default permissions FYI, EXFolders wants .net 3.5 installed, which I don't plan on adding that to my Exchange servers just to run this tool. Will try the next option when I can have her mailbox offline. From: Miller Bonnie L. Sent: Wednesday, November 05, 2014 11:58 AM To: 'exchange@lists.myitforum.com' Subject: RE: Reset Default permissions Thanks for all of the responses-I will check EXFolders first, then if I need to try the move mailbox and mailboxrepairrequest options when I can have her offline. This does appear to be the only thing broken (yes, she can create contacts manually), new profile or other computer doesn't help, and I am starting to suspect the addresses themselves in her suggested contacts, which is where most of these are coming from (autocomplete). -Bonnie From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Kennedy, Jim Sent: Wednesday, November 05, 2014 11:48 AM To: 'exchange@lists.myitforum.com' Subject: [Exchange] RE: Reset Default permissions Don't know for sure but I would bet it still does take it offline. From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Miller Bonnie L. Sent: Wednesday, November 5, 2014 2:45 PM To: 'exchange@lists.myitforum.com' Cc: Miller Bonnie L. Subject: [Exchange] RE: Reset Default permissions Haven't used that one before either. Does it still interrupt the mailbox use if you only run with the -DetectOnly switch? I might have to wait to run it until off hours. -Bonnie From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Kennedy, Jim Sent: Wednesday, November 05, 2014 11:24 AM To: exchange@lists.myitforum.com<mailto:exchange@lists.myitforum.com> Subject: [Exchange] RE: Reset Default permissions For grins, what about a MailboxRepairRequest. http://www.msexchangeblog.nl/2010/10/20/mailbox-repair-exchange-server-2010-sp1/ From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Miller Bonnie L. Sent: Wednesday, November 5, 2014 2:18 PM To: exchange@lists.myitforum.com<mailto:exchange@lists.myitforum.com> Cc: Miller Bonnie L. Subject: [Exchange] RE: Reset Default permissions So, I found the PS command to fix the permissions, but still have the error happening on her mailbox. I actually went through and fixed numerous folders that were wrong-probably from way back in the day (Contacts, Inbox, Calendar, Journal, Notes, & Tasks all missing anonymous and had an unknown SID that had been delegated at one time). Any other ideas? Command used: Add-mailboxfolderpermission -identity Username:\Contacts -AccessRights None -User Anonymous -Bonnie From: Miller Bonnie L. Sent: Wednesday, November 05, 2014 9:20 AM To: exchange@lists.myitforum.com<mailto:exchange@lists.myitforum.com> Cc: Miller Bonnie L. Subject: Reset Default permissions Outlook 2010 SP2 online mode, Exchange 2013 cu6 two servers in a DAG with Barracuda LBs. I have a user who can't save any contact when right-clicking an external address and choosing to "Save as Outlook Contact"-don't know how long it's been broken, but I'm guessing this isn't new. Here is the error message generated: [cid:image001.png@01CFF98D.CC9BEEF0] I've narrowed it to her mailbox (same error on another computer with my admin account connected, other users don't have the issue) and I'm not finding much love on this searching google (a lot of dead-end threads). She doesn't have a pst nor oab, and wasn't migrated from Google. Some of these addresses are actually already saved as contacts, so it should just link and open them up. Internal addresses seem to open up the tool. So I started looking at permissions, and I think it may be because her Contacts subfolder is missing the anonymous user, which shows up on other mailboxes/folders, albeit with "None" on viewable permission levels. Top-level mailbox permissions look normal. So, is there a tool or utility I can use to either reset permissions on her Contact subfolder to default, or to add the anonymous user account back? The Outlook GUI only allows me to browse existing users-can't type in Anonymous. Still searching around for a tool or ps command, but would appreciate if someone knows what I should be looking for. I didn't try the /resetfolders switch, but I think that will just recreate if the default folders are missing. Thanks, Bonnie