RE: "the custom form could not be opened" error

[Monteleone-Haught Matt - Millville]

Next time this happens, close OL, then delete the frmcache.dat file.  

Matthew
Exchange Disaster Recovery, Live it, Learn It, Love It, Get yours today!
http://www.microsoft.com/TechNet/exchange/technote/edrv3p1.asp

"Besides the technical limitations on the PST (remember the P stands for
Personal, that means you're responsible not the mail admin)..." Jim Schwartz
8-16-01


>>>-----Original Message-----
>>>From: Sakti Chakravarty [mailto:[EMAIL PROTECTED]]
>>>Sent: Monday, August 27, 2001 1:16 AM
>>>To: Exchange Discussions
>>>Subject: "the custom form could not be opened" error
>>>
>>>
>>>Hi all,
>>>
>>>Some of our Outlook clients have been getting the following 
>>>error message:
>>>
>>>"The custom form could not be opened. Outlook will use an 
>>>Outlook form
>>>instead."
>>>
>>>when trying to:
>>>
>>>- open a meeting related message
>>>- dismiss a reminder (in which case the error message is 
>>>followed by "Cannot
>>>turn off the reminder. You may be reminded again.")
>>>
>>>We do use a custom form for meeting-related items.  Seems 
>>>that recreating
>>>the profile or running /cleanfreebusy temporarily solves the 
>>>problem but it
>>>recurs.
>>>
>>>We have recently moved mailboxes over to Exchange 2000, 
>>>although the moves
>>>don't seem to coincide with the time when these messages 
>>>started to appear.
>>>
>>>Have searched the MS KB and haven't found any article that relates.
>>>
>>>Anyone else got any ideas?
>>>
>>>Thanks in advance
>>>Sakti
>>>
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