In order to use eManager you have to be running Realtime Scan in Mapi mode.
It works great for us.

Annette Lewis-Capers
Charles Schwab Technology Innovation
415.667.9165
<mailto:[EMAIL PROTECTED]>


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-----Original Message-----
From: Atkinson, Daniel [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, September 18, 2001 7:57 AM
To: Exchange Discussions
Subject: Scanmail Problem


hi all,

we are having trouble getting scanmail emanager (spam blocker) to work. It
seemed to install ok, but doesn't do any spam-blocking. 

the manual says to check that 'contscan.exe' and 'cm_smex.exe' are running
as NT processes - well, they're not, and if we restart the services nothing
changes. Meanwhile, the virus scanning is working fine.

has anyone had any similar issues? trend tech support is a joke....

regards,
dan.

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