Oopps .. this should make for a better read on the second last paragraph.
Now the client can't even display the contents of her own Contacts folder.
When she attempts to view the folder, Outlook reports back saying "Unable to
display the folder" and the "View" menu does not show the usual menu entry
for setting the "Current View" options.
... Joe
-----Original Message-----
From: Wong, Joe
Sent: Wednesday, September 19, 2001 10:31 AM
To: Exchange Discussions
Subject: RE: Has anyone else encountered this?
Yeah, I know ... I used to design and build applications & systems and would
always keep "Bullet-proofing" in mind :) ... In any case, the problem has
now gotten worse.
Either the on-site technician or the client or possibly MSX has now screwed
up what was originally functioning when I first posted this thread.
Now the client can't display their own contacts and does not "View" menu
does not even show a menu entry for "Current View".
I tried setting the contacts folder properties to the same as on my personal
mailbox but still no go.
... Joe
-----Original Message-----
From: Ed Crowley [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, September 19, 2001 10:18 AM
To: Exchange Discussions
Subject: RE: Has anyone else encountered this?
How long have you been doing tech support? You should know that users will
find a way!
Ed Crowley MCSE+Internet MVP
Tech Consultant
Compaq Computer Corporation (soon to be HP)
All your base are belong to us.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Wong, Joe
Sent: Wednesday, September 19, 2001 9:09 AM
To: Exchange Discussions
Subject: RE: Has anyone else encountered this?
That's always a possibilty; however, I tried to set up a filter with the
same criteria on another mailbox and I try as I might, I couldn't fool
Outlook into using a filter of "Date Received on or after mm/dd/yy".
... Joe
-----Original Message-----
From: Ed Crowley [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, September 18, 2001 11:51 AM
To: Exchange Discussions
Subject: RE: Has anyone else encountered this?
Are you sure it was corruption and not user error?
Ed Crowley MCSE+Internet MVP
Tech Consultant
Compaq Computer Corporation (soon to be HP)
All your base are belong to us.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Wong, Joe
Sent: Tuesday, September 18, 2001 7:21 AM
To: Exchange Discussions
Subject: Has anyone else encountered this?
I had encountered a client's mailbox which I believe had a corrupt Address
Cards View Setting.
The initial symptoms were that Outlook complained that it "Could not access
the folder", when a client (Mrs-X) tried to view the contacts folder for
another mailbox to which she had been given permissions (Mr-Y).
The client's view (Mrs-X) was set to "Phone List" and it would not even
display her own contacts under the "Address Cards" view (it complained
saying "Outlook cannot display this view").
Further investigation showed that there was a Advanced Contacts Filter in
place on her "Address Cards" view; but the strange thing here, was that the
criteria contained "Date Received on or after mm/dd/yy".
After removing the filter, everything functioned normally.
Has anyone else seen this type of corruption (by the way, we're running
MSX5.5 SP4)?
... Joe
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