Is she cut and pasting from one message to another, as outlined in
[Q249744]?  I have a boss that insists on doing this and then gets upset
when he gets that same error message.  He's untrainable, as for your user,
instead of RTF can she use Plain text?  

Matthew
Exchange Disaster Recovery, Live it, Learn It, Love It, Get yours today!
http://www.microsoft.com/TechNet/exchange/technote/edrv3p1.asp

"Besides the technical limitations on the PST (remember the P stands for
Personal, that means you're responsible not the mail admin)..." Jim Schwartz
8-16-01


>>>-----Original Message-----
>>>From: Farquharson, Andrea [mailto:[EMAIL PROTECTED]]
>>>Sent: Wednesday, September 26, 2001 5:44 PM
>>>To: Exchange Discussions
>>>Subject: RE: Error message when sending attachments
>>>
>>>
>>>She just gets "Internal application error".  I had her save her 
>>>reply to draft (or save the reply data to a new mail 
>>>message), close the
>>>program and retry and it worked thereafter.  I searched MS 
>>>Knowledge Base
>>>and didn't find anything.
>>>
>>>> What is the exact error message?  And what have you done 
>>>to try to resolve
>>>> it?  Have you searched TechNet.
>>>> 
>>>> Matthew
>>>> Exchange Disaster Recovery, Live it, Learn It, Love It, 
>>>Get yours today!
>>>> http://www.microsoft.com/TechNet/exchange/technote/edrv3p1.asp
>>>> 
>>>> "Besides the technical limitations on the PST (remember 
>>>the P stands for
>>>> Personal, that means you're responsible not the mail 
>>>admin)..." Jim Schwartz
>>>> 8-16-01
>>>> 
>>>> 
>>>> >>>-----Original Message-----
>>>> >>>From: Farquharson, Andrea [mailto:[EMAIL PROTECTED]]
>>>> >>>Sent: Wednesday, September 26, 2001 10:38 AM
>>>> >>>To: Exchange Discussions
>>>> >>>Subject: Error message when sending attachments
>>>> >>>
>>>> >>>
>>>> >>>I have a user who gets the error message "internal 
>>>> >>>application error" when
>>>> >>>she sends a message with an attachment.  I had her save her 
>>>> >>>reply to draft
>>>> >>>(or save the reply data to a new mail message), close 
>>>the program and
>>>> >>>retry and it worked thereafter.  Now the problem has resurfaced.
>>>> >>>
>>>> >>>Any suggestions for a solution?
>>>> >>>
>>>> >>>Thank you!
>>>> >>>
>>>> 
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