I have not found any 5.5 IE's to try it on. Every machine I have tried has IE6 and has failed in the same way. This one is very easy to repro - just make a word file with a bitmap in it and then use the send-as feature. It will send it as HTML that Outlook will print without the bitmaps.
Tom -----Original Message----- From: Andy David [mailto:[EMAIL PROTECTED]] Sent: Thursday, October 18, 2001 7:41 PM To: Exchange Discussions Subject: RE: Outlook 2000 print problem with HTML images Well of course the way to solve this is to only insert bitmaps of X's into all of your Word docs, that way it always prints as expected! ;) I will have to test this myself another day, but it does say that 5.5 Sp2 corrects this issue. Got any 5.5 installs that you can service pack to check it out on? -----Original Message----- From: Alverson, Thomas M. [mailto:[EMAIL PROTECTED]] Sent: Thursday, October 18, 2001 7:21 PM To: Exchange Discussions Subject: Outlook 2000 print problem with HTML images Actually this problem occurs in Outlook 2000 and 2002 (I haven't tried others). When someone creates a word documents with some words and an inserted bitmap graphic, and then uses the "send to" "email recipient" feature of word, an HTML version of the document is mailed. This is mostly ok, since the received document looks OK on the outlook screen. The problem comes when you try to print the email. The text part prints OK but the bitmap image part just print the broken link X where the picture should be. MS has a KB article that sounds just like this: http://support.microsoft.com/support/kb/articles/Q271/5/62.ASP?LN=EN-US&SD=g n&FR=0&qry=html%20print&rnk=113&src=DHCS_MSPSS_gn_SRCH&SPR=OUT2K OL2000: HTML Messages with Pictures Do Not Print Correctly After You Install Internet Explorer 5.5 Except the machines I tested on all have IE6 on them. One user who has been doing these emails for months (with no printing problems) just got a new machine that has win2k/office2k/IE6 on it. Her old machine was win98 with IE5.x on it (not sure of exact version). You can see this problem easily for yourself: just create a word document, type some words in it (so at least something will print) and insert a bitmap image. Use the send as function to email it and word (or whatever) will send this in an HTML format. It should display OK but will not print the graphic no matter what. Not sure what workaround to use yet (except maybe have the user do a "send email as attachment" instead). Tom _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
