1. Online backup.
2. Check logs for errors.
3. Offline backup.
4. isinteg /alltests
5. Check for errors.

Do not proceed to "-fix" or eseutil until you have analyzed the error output
of the previous tools.

-----Original Message-----
From: Hansen, Eric [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, November 15, 2001 11:11 AM
To: Exchange Discussions
Subject: RE: Am I in need of a serious db defrag?


Ok now I'm worried.  What is the best way to proceed?

E-

-----Original Message-----
From: Webb, Andy [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, November 15, 2001 9:00 AM
To: Exchange Discussions
Subject: RE: Am I in need of a serious db defrag?

No, fragmentation won't cause this.  Corruption might though.

-----Original Message-----
From: Hansen, Eric [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, November 15, 2001 11:07 AM
To: Exchange Discussions
Subject: Am I in need of a serious db defrag?


Hi

Starting to get users who can't delete emails that have attachments in them
or otherwise large messages, error returned is 'The item could not be
deleted.  It was either moved or already deleted, or access was denied'.
Checked both the server event log and my own but found nothing related to
this.  Am I looking at some fragmentation problems?

Client Outlook 2000
Exchange 5.5 sp4hot on Nt4 sp6
Single site in single domain

E-

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