Hi Keith,
I had the exact same thing with a previous issue of Nortons on an 5.5Exch box. It was a version of Nortons that I had downloaded from the web-site rather than installed from CD...every time I installed/re-installed (I even chased the thing through the OS and the reg. to make sure that I had it totally wiped from the system)... In the end, it turned out that the download was corrupt, when I installed the follow-on version that came in the post a few days later, it worked just fine with no errors. Perhaps what happened to me may be relevant to you. In the meantime, I'll ask our resident Symantec guru when he gets into the office and see if he can shed any fresh light on this problem. Regards E. -----Original Message----- From: [EMAIL PROTECTED] Subject: Norton AV not starting Hi, Running NT4.0 SP6a, Ex 5.5 Sp4, Norton AV for Ex 2.14 I keep receiving WINNT Internal Error 2140 upon trying to restart the Norton AV service, I have followed all the Norton KB article on what to check/install/uninstall to no avail. Their latest tech request is to follow http://support.microsoft.com/support/kb/articles/Q272/5/70.ASP (How to Recover from Information Store Corruption). I don't think I have any corruption as there have been no complaints from users, and the event logs aren't reporting anything. Is there an easy way to find out if there is any corruption without causing any disruption to the server? (this box is our only one in the site which supports a 24/7 operation and I can't easily schedule time for it to be unavailable) Thanks for your help Keith _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]