The utility is dangerous in the wrong hands.  It can take a very, very, very
long time to run.  It also gets very snitty when you don't have enough room
on the HD (or network share) to create the temp file that is part of the
defrag process....Where did he attempt to create the temp file....on the
same drive that is almost full?


And how is he enjoying his time at home these days?

-----Original Message-----
From: Yanek Korff [mailto:[EMAIL PROTECTED]]
Sent: Thursday, November 29, 2001 2:16 PM
To: Exchange Discussions
Subject: disaster debriefing


Ok, so we had a disaster the other day.  Co-Worker of mine ran eseutil
against the private IS to free up some disk space.  We were at about 95%
capacity on the drive, and it would creep up to about 98% before the nightly
incrementals, which brought it back down.  Now, I'm not positive what
command he ran, but apparently it cleared about 3.5 gigs out of the IS.
Right before eseutil exited, however, it apparently "hung" waiting for a
command prompt.

I'm a little fuzzy as to what happened after this.  I think he tried to
reboot, and then the IS didn't come up -- he got some errors, looked them up
in the KB to very little avail.  So when I got in at 9 the next morning,
mail was down.  He was still there.

We managed to put humpty dumpty back together again restoring from the full
backup we made right before starting this procedure.  It took several
attempts - he had tried restoring from backup before but hadn't had any
success.  I think the procedure we followed was this:
Shut down all exchange services
Start System Attendant & directory service
Restore DS
Stop System Attendant & directory service
Restart System Attendant
Restore IS


Any other combination of services running/not running didn't work out.
We're using Veritas Backup Exec BTW.  Well everything's back to the way it
was before we started this whole mess.  I know I've seen discussions about
eseutil on this list before, but I wanted to revisit this and get some
concrete information.

What did we do wrong?  What's the right way to use eseutil to gain disk
space?  I'd appreciate any non-flaming advice, pointers, docs, etc.  I find
the archives non-intuitive -- or maybe I'm looking in the wrong place?
Can't seem to find a good place to type in a search phrase "eseutil" and
have it return relevant data (I'm here: http://www.swynk.com)

-Yanek.

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