~ndi

EX5.5 sp4 - 1 site, 11 servers - all attached via leased lines.  Clients are
all O2K on NT4 sp6a - identical builds.

Random users at different sites complain of the inability to open
attachments, getting a failure because of a lack of permissions.  The
not-so-helpful help message suggests saving the attachment first which of
course does not work... because of a lack of permissions.  Other users
equivalent to the affected user who also receive a copy of the message can
open it OK therefore because of single-instance messaging I can discount a
corrupted file issue.   Having the affected user send me the message, I can
open it fine.  

The only resolution so far is to eventually trash their NT profile - once
recreated the problem goes away.  This is obviously not the best way to do
it.

I have done the usual searches of the archives, MS support and even some
anti-virus sites and the web in general but no joy.  Any ideas or pointers
would be most appreciated.

Regards,

Paul W. Bouzan.
Network Manager.
Millfield Group plc.
T 020 8680 5200
F 020 8680 5900
M 07940 583525


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