Eric,

This sounds more like a client configuration issue (Outlook), rather than a
server issue, based on your statement "Users trying to move large emails or
lots of emails get a cant move access denied errors."  Several of my users,
when trying to move large volumes of mail from their mailbox to a .pst file
would get errors related to "access denied" and something to do with
frmcache.dat.  If this is indeed your situation, then this should fix the
problem:

1.  Close your Outlook and any open messages.
2.  On the Windows taskbar, click Start, point to Programs, and then click
Windows Explorer. 
3.  In Windows Explorer move to the C:\Windows\Forms folder on your hard
drive. 
4.  Under the Forms folder, highlight everything ***EXCEPT THE CONFIGS
FOLDER*** and press the DELETE key. When prompted, "Are you sure you want to
remove the folder"<folder name>" and send all its contents to the Recycle
Bin?", click Yes. 
5.  Restart Outlook and move your e-mails.

James H (Jim) Blunt
Network / Microsoft Exchange Admin.
Network & Infrastructure Group
Bechtel Hanford, Inc.
509-372-9188

-----Original Message-----
From: Hansen, Eric [mailto:[EMAIL PROTECTED]] 
Sent: Monday, December 10, 2001 1:28 PM
To: Exchange Discussions
Subject: Antivirus causing move errors thingamajig


A while back I submitted a item about getting errors(access denied errors)
when moving emails to and from mailboxes and someone suggested it may be
related to VAPI mode in my antivirus, something to do with a scan time or
something.  Does anyone have the vaguest clue what I'm talking about?

I looked back but I cant seem to find it.

Recap
Single site, single domain.  Exchange 5.5 sp4 w/hots, NT4 sp6  Users trying
to move large emails or lots of emails get a cant move access denied errors.

e-

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