I absolutely agree with you and I've suggested the Ed Crowley Never Restore method. However I work for a small company and the owners name is on the building and he wants to be able to get back one piece of mail that someone deleted six months ago if they decide they want it back. We are talking about replacing Arcserve now and I will look into ScanMail 3.6.
Thanks for the suggestions. -M -----Original Message----- From: Soysal, Serdar [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 12, 2001 10:22 AM To: Exchange Discussions Subject: RE: AVAPI virus-scan preventing Brick-level backups Well, the real solution to your problem is 1. Stop doing brick level backups 2. Get rid of ArghServe 3. Buy CommVault Galaxy to do backups. Their product provides real item level recovery and also supports restores 4. Upgrade ScanMail to 3.6 and use ESE scanning. If this is too much to do right away, go ahead and do #4 and it'll be a workaround. When you have some time though, you really should 1. Stop doing brick level backups 2. Get rid of ArghServe 3. Buy CommVault Galaxy to do backups. Their product provides real item level recovery and also supports restores S. -----Original Message----- From: Ludwig, Mark [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 12, 2001 10:15 AM To: Exchange Discussions Subject: AVAPI virus-scan preventing Brick-level backups Hi all, I am having a problem that includes several apps and I hope someone has seen a similar issue. The list of products involved: NT Server 4.0 Cluster Server SP 6a Exchange Server 5.5 SP 4 ArcServeIT 6.61 SP 2a Trend ScanMail for Exchange 3.52 Problem: Since switching ScanMail to run in AVAPI mode from MAPI mode we are unable to perform Brick-Level backups on our Exchange Server. (Regular backups are fine) In the ArcServe Log I see error E8601 Failed to connect agent (AGENT = dbaxchg2, EC = 402). When I go to Arcserve and try and manually do a brick backup as soon as I tickle the icon for the brick an error pops up: EC = EXCH Exchange Agent - - (402) "Exchange system error." Now I've called ArcServe and I've done research and found that 402 normally means the mailbox you are trying to restore is either not there or hidden. I have verified that that's not the case, and their support doesn't seem to know of a problem with AVAPI virus & brick backups. I found one KB article Q264731 (<http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q264731>)bu t my Registry already had the suggested settings. I'm hoping someone has been able to resolve a similar issue because management is talking about going back to MAPI mode in order to continue bricklevel backups which I am trying to fight against. Thanks, Mark _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
