Can you post the details of the eventID 5004? It makes a difference as to the cause of the problem. Also, what is the exact text of the popup error window when you try to manually generate the offline address book?
-----Original Message----- From: Sabre A [mailto:[EMAIL PROTECTED]] Sent: Sunday, December 16, 2001 4:14 AM To: Exchange Discussions Subject: Offline Address Book Generation Greetings, some time ago I posted this question but never got a response. I was just wondering if anyone had any ideas in relation to this matter. Thanks. Hi, we have an Exchange Server 5.5 SP3 environment configured with Australia as a single site with a server in each branch office as part of this site. Recently we have been having offline address book issues with laptop users, as they attempt to synchronize their PC with one particular Exchange Server's offline address book. They recieve the error message "an error occured while opening the microsoft exchange offline address book files on the microsoft exchange server". When we attempt to regenerate an offline address book on this server, the operation fails, and the event log contains Event ID 5004. None of the other exchange servers in the Australian site are experiencing this issue. We have already searched through the Microsoft Knowledgebase looking for solutions but at this point have been unable to find anything which resolves the matter. Has anyone had a similar experience and sucessfully resolved the problem? Regards, Luke Cassar Technical Consultant ===== "Dare to be indifferent" -Sabre- __________________________________________________ Do You Yahoo!? Check out Yahoo! Shopping and Yahoo! Auctions for all of your unique holiday gifts! Buy at http://shopping.yahoo.com or bid at http://auctions.yahoo.com _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
