Comment from trend regarding Brian's comment.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] 
Sent: Monday, December 17, 2001 10:02 AM
To: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]
Subject: FW: ScanMail 3.52 AVAPI & MAPI mode.


Jennifer,
Here is the correct answer from Neil Gipson, Sr. System Engineer,
immediately below.  There is NO need to reinstall exchange to upgrade.  Neil
confirmed that the comment in the thread was bad information.  Please let me
know if there is anything else you need.  Thanks.
Jed

-----Original Message-----
From: Neil Gipson (SAL-US) 
Sent: Monday, December 17, 2001 9:49 AM
To: Jed McNeil
Subject: RE: ScanMail 3.52 AVAPI & MAPI mode.


Oh ok *grin*

First you do NOT have to reinstall exchange to upgrade to to ScanMail 3.7
ESE version. If the client has Exchange 5.5 with SP4 they SHOULD upgrade
ASAP to SMEX 3.7 . SMEX 3.7 does not suffer from the issue of too many
realscan process.

I hope this helps

Neil

-----Original Message-----
From: Jed McNeil 
Sent: Monday, December 17, 2001 9:24 AM
To: Neil Gipson (SAL-US)
Subject: RE: ScanMail 3.52 AVAPI & MAPI mode.


Me.

-----Original Message-----
From: Neil Gipson (SAL-US) 
Sent: Monday, December 17, 2001 8:31 AM
To: Jed McNeil
Subject: RE: ScanMail 3.52 AVAPI & MAPI mode.


Hi Jed, 

You sent me a newsgroup thread, which person am I supposed to respond to?

Neil

-----Original Message-----
From: Jed McNeil 
Sent: Monday, December 17, 2001 8:19 AM
To: Neil Gipson (SAL-US)
Subject: FW: ScanMail 3.52 AVAPI & MAPI mode.


Neil,
Sorry to hear about your computer.  If you can still field e-mails, could
you look at this one in case Jon doesn't get to it this morning?  Timing is
pretty important for this potential business.  Thanks in advance. Jed

-----Original Message-----
From: Baker, Jennifer [mailto:[EMAIL PROTECTED]]
Sent: Saturday, December 15, 2001 11:40 PM
To: Jed McNeil; Jon Clay (SAL-US)
Cc: Seethoff, Norm; Lutt, Paul; Norgard, Bryan; Klement, Charles
Subject: FW: ScanMail 3.52 AVAPI & MAPI mode.


Any comment?

-----Original Message-----
From: Brian Ko [mailto:[EMAIL PROTECTED]] 
Sent: Friday, December 14, 2001 10:26 PM
To: Exchange Discussions
Subject: RE: ScanMail 3.52 AVAPI & MAPI mode.


When Trend released the 3.52 in October, 2001.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Martin Blackstone
Sent: Friday, December 14, 2001 3:54 PM
To: Exchange Discussions
Subject: RE: ScanMail 3.52 AVAPI & MAPI mode.


How long ago was this.....

-----Original Message-----
From: Brian Ko [mailto:[EMAIL PROTECTED]] 
Sent: Friday, December 14, 2001 1:49 PM
To: Exchange Discussions
Subject: RE: ScanMail 3.52 AVAPI & MAPI mode.


Trend Tech support mentioned that customers had to reinstall Exchange when
running ESE version so they recommended us to stay with 3.52 as well.  

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Pfefferkorn, Pete
(PFEFFEPE)
Sent: Friday, December 14, 2001 1:51 PM
To: Exchange Discussions
Subject: RE: ScanMail 3.52 AVAPI & MAPI mode.


I take it you went to 3.7 ESE version?  That is what I was going to go to,
but Trend recommended the AVAPI since they were having issues with the ESE
version.  I didn't inquire exactly what the problems were.

-----Original Message-----
From: Chris Scharff [mailto:[EMAIL PROTECTED]]
Sent: Friday, December 14, 2001 2:35 PM
To: Exchange Discussions
Subject: RE: ScanMail 3.52 AVAPI & MAPI mode.


I moved off of 3.52 to a later version a while ago so as not to have to deal
with the 3.52 limitations and issues. MAPI mode will always require logging
into the mailbox, it's a limitation of the methodology. For more information
on the various scanning technologies available for Exchange and the
limitations of same, I suggest asking Mr. Woodruff.

Chris
-- 
Chris Scharff
Senior Sales Engineer
MessageOne
If you can't measure, you can't manage! 


> -----Original Message-----
> From: Pfefferkorn, Pete (PFEFFEPE) [mailto:[EMAIL PROTECTED]]
> Sent: Friday, December 14, 2001 12:59 PM
> To: Exchange Discussions
> Subject: ScanMail 3.52 AVAPI & MAPI mode.
> 
> 
> Well I finally bit the bullet and upgraded to ScanMail 3.52. I
> currently have it running in AVAPI mode as well as MAPI mode.  I was 
> hoping that the MAPI mode would not create a realscan process for 
> every 200 accounts that it logs into, as it did in the old version, 
> but looks as if I'm wrong.
> 
> Are the majority of the users who have 3.52 running in both modes or
> are most just running in AVAPI or MAPI?  Also, has anyone seen 
> problems running in both modes other than additional overhead on the 
> system?  I know the pro's and con's of each, just wondering what 
> everyone else is doing.
> 
> Pete Pfefferkorn
> Senior Systems Engineer/Mail Administrator
> University of Cincinnati
> 51 Goodman Street
> Cincinnati, OH  45221
> Phone - (513) 556-9076
> Fax -     (513) 556-2042

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