Does this apply? Error Message: "Unable to expand the folder. The set of folders could not be opened." (Q237825) http://support.microsoft.com/default.aspx?scid=kb;EN;q237825
Ricki -----Ursprüngliche Nachricht----- Von: MATTSON, Winston AJ [mailto:[EMAIL PROTECTED]] Gesendet: Dienstag, 8. Januar 2002 08:12 An: Exchange Discussions Betreff: RE: MAPI Client Problems Sorry I didn't mean too :) -----Original Message----- From: Jennifer Baker [mailto:[EMAIL PROTECTED]] Sent: Tuesday, 8 January 2002 18:06 To: Exchange Discussions Subject: RE: MAPI Client Problems Well, you don't have to yell. -----Original Message----- From: MATTSON, Winston AJ [mailto:[EMAIL PROTECTED]] Sent: Monday, January 07, 2002 11:00 PM To: Exchange Discussions Subject: RE: MAPI Client Problems I am 100% sure that it isn't permissions! The user can access each individual mailbox both through Outlook Web access and also by opening the mailbox as there primary mailbox in there outlook profile. However this means that they have to log in and out of outlook all the time and change the outlook profile to check each of the other mailboxes! -----Original Message----- From: Jennifer Baker [mailto:[EMAIL PROTECTED]] Sent: Tuesday, 8 January 2002 17:51 To: Exchange Discussions Subject: RE: MAPI Client Problems Permissions is not an issue and you swear on your life? -----Original Message----- From: MATTSON, Winston AJ [mailto:[EMAIL PROTECTED]] Sent: Monday, January 07, 2002 10:42 PM To: Exchange Discussions Subject: RE: MAPI Client Problems I don't believe the problem is related to any specific MAPI client or version. Normally this user uses Outlook 2000 however - as a troubleshooting method I tried a "no frills" MAPI client to see if the problem still occurred and it did. - Some of the kb articled mention to use an Exchange client as Outlook doesn't give uses as much control over folders etc... Winston -----Original Message----- From: Jennifer Baker [mailto:[EMAIL PROTECTED]] Sent: Tuesday, 8 January 2002 17:37 To: Exchange Discussions Subject: RE: MAPI Client Problems I was 12 when 5.0 was released so maybe someone else on this list may have a suggestion. -----Original Message----- From: MATTSON, Winston AJ [mailto:[EMAIL PROTECTED]] Sent: Monday, January 07, 2002 10:31 PM To: Exchange Discussions Subject: RE: MAPI Client Problems I just gave this a shot but it haven't helped. Is there anyway to see if a mailbox is corrupt or to do an check on it ? -----Original Message----- From: Jennifer Baker [mailto:[EMAIL PROTECTED]] Sent: Tuesday, 8 January 2002 15:58 To: Exchange Discussions Subject: RE: MAPI Client Problems Maybe outlook /cleanreminders will clear that particular issue up. -----Original Message----- From: Jon Lucas [mailto:[EMAIL PROTECTED]] Sent: Monday, January 07, 2002 8:46 PM To: Exchange Discussions Subject: RE: MAPI Client Problems I vaguely recall that OL2K and a different client using same mailbox might create that error about turning off the reminder. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Jennifer Baker Sent: Monday, January 07, 2002 8:28 PM To: Exchange Discussions Subject: RE: MAPI Client Problems I *was* going to say.. I'm impressed that he got it to work. I couldn't. -----Original Message----- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Monday, January 07, 2002 8:21 PM To: Exchange Discussions Subject: RE: MAPI Client Problems I guess that's better than running Exch2K and the Exch 5.0 client -----Original Message----- From: MATTSON, Winston AJ [mailto:[EMAIL PROTECTED]] Sent: Monday, January 07, 2002 8:23 PM To: Exchange Discussions Subject: RE: MAPI Client Problems They are running Outlook 2000 and Exchange 5.0 with I have tried both (I mixed up the versions in the original post sorry...) -----Original Message----- From: missy koslosky [mailto:[EMAIL PROTECTED]] Sent: Tuesday, 8 January 2002 14:41 To: Exchange Discussions Subject: Re: MAPI Client Problems My suggestion would be to upgrade your clients. That one has been out for about five years... ----- Original Message ----- From: "MATTSON, Winston AJ" <[EMAIL PROTECTED]> To: "Exchange Discussions" <[EMAIL PROTECTED]> Sent: Monday, January 07, 2002 7:49 PM Subject: RE: MAPI Client Problems Sorry Exchange Client 5.0 -----Original Message----- From: Jennifer Baker [mailto:[EMAIL PROTECTED]] Sent: Tuesday, 8 January 2002 11:44 To: Exchange Discussions Subject: RE: MAPI Client Problems What is Outlook 5.0? Can't be Outlook Express from the error messages you are describing. -----Original Message----- From: MATTSON, Winston AJ [mailto:[EMAIL PROTECTED]] Sent: Monday, January 07, 2002 4:32 PM To: Exchange Discussions Subject: RE: MAPI Client Problems Yes I also tried a different PC too but this didn't make a difference. I can open the mailboxes individually but if I try to have them all in the same profile with his primary mailbox they wont open. Other users on the same exchange server and not having any problems, they some have 3 or 4 mailboxes with there primary mailbox. Winston -----Original Message----- From: Jennifer Baker [mailto:[EMAIL PROTECTED]] Sent: Tuesday, 8 January 2002 11:20 To: Exchange Discussions Subject: RE: MAPI Client Problems And you have already tried recreating the profile? -----Original Message----- From: MATTSON, Winston AJ [mailto:[EMAIL PROTECTED]] Sent: Monday, January 07, 2002 4:16 PM To: Exchange Discussions Subject: MAPI Client Problems Hello All, I was just wondering if any body has any ideas on the problems I am having with one user. I have checked the permissions and everything works fine through Outlook Web Access. When they are using Outlook 5.0 / Exchange 2000 as a mail client the following error messages are displayed when they try to use a any of there secondary mailboxes, the error "Unable to expand the folder. The set of folders could not be opened. The operation failed." displayed. (Primary mailbox opens fine) Also when reminders pop up, the following message is displayed "Cannot turn off the reminder. You may be reminded again. The operation failed." The Exchange Server is 2000 Enterprise Edition Service Pack 1... Any suggestions would be greatly appreciated, Regards Winston PS. 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