I have seen these exact symptoms when either the Exchange servers WINS settings were incorrect, or the WINS server(s) stopped answering queries.
-Jim -----Original Message----- From: Leeann McCallum [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 15, 2002 6:21 PM To: Exchange Discussions Subject: RE: Outlook Problem Check Recreate profiles Check OWA - this will log an indication of incorrect password, user etc. Are servers in same site Event logs Anything limiting number of connections a user can make? Are both server1 and 2 configured the same (SP's, protocols etc) Domain - trusts Force a domain replication? -----Original Message----- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Wednesday, 16 January 2002 10:58 a.m. To: Exchange Discussions Subject: RE: Outlook Problem Well, I just did what you guys suggested. I went to each BDC and stopped and restarted the NetLogon service. Then tried to access my mailbox on the 1st server that works and I still get the message that my logon credentials are incorrect and try again. Ok we have 2 servers that house mailboxes. One of them works fine when trying to access the mailboxes on that server. On the second server you are unable to access any mailboxes using your logon credentials. What we have are users (for some reason) logging onto their laptops locally and opening their Outlook and it prompts you for your credentials. Once the apply their credentials they get the message that I stated earlier. I hope that clears it up. Let me know. Thanks, ___________________ John Bowles Exchange Administrator Enterprise Support & Engineering Celera Genomics [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> -----Original Message----- From: Hunter, Lori [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 15, 2002 4:49 PM To: Exchange Discussions Subject: RE: Outlook Problem Explain exactly what you are doing and what is happening and when. There has not been much step-by-step in this thread. -----Original Message----- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 15, 2002 3:48 PM To: Exchange Discussions Subject: RE: Outlook Problem Well, I stopped and restarted all the Netlogon services, still with the same results. Any other suggestions? ___________________ John Bowles Exchange Administrator Enterprise Support & Engineering Celera Genomics [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> -----Original Message----- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 15, 2002 2:38 PM To: Exchange Discussions Subject: RE: Outlook Problem I had that happen once! In fact that was the issue and reboot cleared it up. -----Original Message----- From: Morgan, Joshua [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 15, 2002 11:31 AM To: Exchange Discussions Subject: RE: Outlook Problem Make sure you do not have a BDC with a stalled netlogon service Joshua Morgan PH: (864) 250-1350 Ext 133 [EMAIL PROTECTED] -----Original Message----- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 15, 2002 2:36 PM To: Exchange Discussions Subject: RE: Outlook Problem Well the two jackasses who are calling in this problem today aren't. But for some reason it works for one server and not the other. That is strange. I tested my account on the 2nd server and it works fine. If I move my mailbox over to the 1st server, after i put my credentials in it comes back telling me my credentials are wrong. Which is incorrect because it worked from the 2nd server....What a pain. ___________________ John Bowles Exchange Administrator Enterprise Support & Engineering Celera Genomics [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> -----Original Message----- From: Andy David [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 15, 2002 2:34 PM To: Exchange Discussions Subject: RE: Outlook Problem Normally? Are some not doing this? -----Original Message----- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 15, 2002 2:32 PM To: Exchange Discussions Subject: RE: Outlook Problem The server is in the same domain. So there is no trust relationship between them. Well, it works for users on the 2nd mail server that houses mailboxes. But it doesn't work for the first. Normally, we have users loggin in under the domain account profile. But for some reason it works for some and not others. ___________________ John Bowles Exchange Administrator Enterprise Support & Engineering Celera Genomics [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> -----Original Message----- From: Hunter, Lori [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 15, 2002 2:29 PM To: Exchange Discussions Subject: RE: Outlook Problem Is the other server in another domain? Is there a trust relationship between the two? If not, this is what I would expect to see on the client. -----Original Message----- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 15, 2002 1:24 PM To: Exchange Discussions Subject: Outlook Problem All, I'm having a strange problem. We have 2 Exchange 5.5 servers that houses mailboxes. When users are logged into their local computer and they try to access their Outlook they get prompted for their credentials and once they put that in, it comes back with an error stating that the credentials are incorrect and try again. But on our other server that houses mailboxes it works just fine when you type in your credentials. Granted this is an unsupported method they are using for us. But we are trying to figure out why it's working for one server and not the other. Does anyone have any ideas? I would appreciate the help. 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