In this case, then I don't understand why the message appears in the queue
and if I check in the exchsrvr\imcdata\in folder there is nothing but the
archive folder.  I did a search on the date of the message and located it in
the archive folder.  I opened it in notepad to verify it was the correct
message.  Why its sitting in the queue is a mystery to me.  ???

Regards,
________________
LaCretia Sandoval
Dallas LAN Administrator
Triaton, NA, Inc.
972-443-4027
_______________________

 -----Original Message-----
From:   Ed Crowley [mailto:[EMAIL PROTECTED]] 
Sent:   Wednesday, January 30, 2002 12:55 PM
To:     Exchange Discussions
Subject:        RE: File stuck in the IMS

Something in the archive folder would not be the problem.

Ed Crowley MCSE+Internet MVP kcCC+I
Tech Consultant
Compaq Computer Corporation
Protecting the world from PSTs and Bricked Backups!


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Sandoval,
LaCretia, Triaton/US
Sent: Wednesday, January 30, 2002 10:48 AM
To: Exchange Discussions
Subject: RE: File stuck in the IMS


Right, now I located the file.  I can't do anything during production
hours. I was going to follow the same procedure you suggested with the
exception of stopping the IMS first.  Missed that step.  Thanks for
telling me that.  The interesting thing is the file I located is in the
archive folder instead of the in folder?  This brings me to ask why do
messages get dumped to the archive folder?  The exact location I am
referring to is exchsrvr\imcdata\in\archive.

Regards,
________________
LaCretia Sandoval
Dallas LAN Administrator
Triaton, NA, Inc.
972-443-4027
_______________________

 -----Original Message-----
From:   Ed Crowley [mailto:[EMAIL PROTECTED]] 
Sent:   Wednesday, January 30, 2002 11:46 AM
To:     Exchange Discussions
Subject:        RE: File stuck in the IMS

Generally, all you should have to do to unstick a blocked IMS queue in
Exchange 5.5 is to stop the IMS, remove the bad message and restart the
IMS.  From your problem description, I can't tell what you did.

Ed Crowley MCSE+Internet MVP kcCC+I
Tech Consultant
Compaq Computer Corporation
Protecting the world from PSTs and Bricked Backups!


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Sandoval,
LaCretia, Triaton/US
Sent: Wednesday, January 30, 2002 9:27 AM
To: Exchange Discussions
Subject: File stuck in the IMS


We have had a piece of mail stuck on one of the bridgehead servers.  I
was working on removing it.  I found the file in the
exchsrvr\imcdata\in\archive and match it to the one stuck in the inbound
message awaiting delivery queue.  I moved the file out into a folder on
the desktop.  The file is still there and I just wanted to confirm with
that the IMS would need to be restarted to clear it.  Also, I wanted to
make sure I'm not missing any steps to get rid of the message.

Note:  I have tried to delete this through exch admin but, it's stuck!  

Regards,
LaCretia Sandoval

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