We have a problem with our Exchange server that's happened now twice in the last month - we discover that the Exchange server has quit and the cluster failed over to the other server. In checking the event log we find to ID's - 12800 and 4182 just before both failure's, and a search of KB brings up Q193782:
CAUSE The Internet Mail Service submits a message to the information store, which in turn parses the addresses to get the corresponding display names. It detects the corrupted address and generates MAPI_E_CALL_FAILED, but later this error is overwritten as MAPI_E_NOT_ENOUGH_MEMORY. The information store logs an Event ID: 12800, and the error is returned to the Internet Mail Service. The Internet Mail Service detects this as a serious error and logs an Event ID: 4182, shutting itself down. RESOLUTION To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. Unfortunately we are running SP4 (checked and confirmed on both servers) and so can't figure out where to go from here. The article further states: MORE INFORMATION When a message containing one-off addresses goes through several connectors, it is encapsulated to its native format. For example, when the SMTP address [EMAIL PROTECTED] goes through an X.400 Connector, it is encapsulated as: [EMAIL PROTECTED] NOTE: The above address is one string; it has been wrapped for readability. Further, the container name is encapsulated as follows: Any non- alphanumeric characters (with the exception of "=", "-", and "/") are encoded as "+xx" (without quotation marks), where xx is hexadecimal digit of that character. So ":" is encapsulated as +3b, where 3b is the ASCII representation of ":". The fix is to correct the code that overwrites the error. Which sounds to me like MS expects us to fix their code so that it doesn't overwrite the error. Has anyone else seen this and found a fix? Particulars: Exchange 5.5, SP4 WIN2K Adv. Server SP2 MS Cluster Dell equipment NAV for Exchange and regular NAV on all but Exchange stuff Thanks Ed Smits _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
